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Keeping confidentiality of student communication is important. Students may need counseling, however responding to student emails should be done with caution in the choice of wording, tone, and purpose. 

In an online course, keeping organized records is very important. Emails are the most common form of communication between the instructor and students that need help.

Using emails is highly effective with the online learners. There are protocols that should be followed to ensure that the emails are used effectively and should have set guidelines to follow. 

It's okay to not respond to emails immediately.

It's important to keep your students engaged while learning in an online environment. There are many issues that can arise for the students if they are working, have families, have issues with online learning and not enough time for everything in their day. educators need to check in and assist these students with support and referrals that can help them thrive and continue with their education and future success in their field of study.

I learned that even in an online environment the students may not feel welcomed or may struggle. If I were teaching an online class I would do my best to check up on students and see if there is anything I can do to make the class more enjoyable.  

Various types of learning styles and student behaviors

This course gave tips on how to effective ensure students are prepared for workload. Also allowing them to feel comfortable enough to ask about anything related to their success of completion.

Email is highly important communication for e-learners. 

I learned that the most highly ranked form of information you will receive from e-learner is E-mail messages. 

The topic regarding the instructor/facilitator role in student attrition was enlightening.  While many factors contribute to student attrition, an instructor's role in fostering a positive and supportive learning environment is crucial.

I understand that there are competing situations that may come in the way of student learning. So the goal is just to give counsel and opportunities for students to be understood. 

Setting clear expectations for my students increase student success

From this module, I have learned that setting clear expectations, organizing content effectively and being responsive to student's needs are essential for a well managed e-learning environment. 

I learned effective ways to solve student conflicts.

Through this module, I have learned that the online space requires time and attention to detail just as it does in face to face interactions. Many students will need to be kept on track and helped through the courses in a personalized way.

I learned that giving the student feedback through email cut down on class time also learned about problem solving.

In this module,I learned how to identify several factors that can assist in students' learning as well as keeping track of students' participation in class including: keeping course records. communicating with students, counseling students. dealing with undesirable behavior. resolving student conflicts, and minimizing student attrition.

Mediating conflict, providing empowerment, and understanding the types of learners and how they will communicate through online media for classes are key attributes of success and minimizing attrition as well.

Online learning environment is different to navigate, however I as an instructor have to provide every opportunity for the students to learn. 

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