Many years ago I attended a lecture and was given the following information, about what needs to happen in order for a change to be successful.
I could not recall the authors name, but I really believe this information helps,when I speak to the staff about upcoming changes.
Vision---If you do not have vision you will get
Skills---lack of skills you will get
Incentive--- slow if there is lack of incentive
Resource---If you do not have resources, you get
Action Plan---If you fail to have an action… >>>