I learned that applying marketing knowledge in education means putting the customer first and using different strategies to understand and meet their needs.

Encourage healthy conflict.

Be encouraging and reward team members. 

Great stuff, learned a lot.

There are many different ways to track performance

Listening to others' backgrounds and learning what gets them excited and motivated to work and who or what they work towards. Everyone has a different story and that adds to new perspectives and growth.

Vertical communication within the company is important for productivity and growth. 

Leading requires the ability to listen and value the input from all members. If the overarching goal is the same, we can all succeed as a cohesive unit.

Uno de los aprendizajes más valiosos de este módulo es que el liderazgo no depende necesariamente del cargo. En muchas organizaciones, las personas que más motivan e inspiran a sus equipos no son los gerentes, sino colaboradores que, desde distintos niveles de la jerarquía, influyen con su ejemplo, su actitud y su disposición para apoyar a los demás. Ese tipo de liderazgo informal suele ser determinante para construir equipos comprometidos, especialmente en períodos de cambio. Como líder, creo que una de nuestras responsabilidades es identificar, potenciar y reconocer a esas personas, porque el liderazgo se multiplica cuando no queda limitado… >>>

I intent to apply these lessons by involving my team in the decision-making, prioritizing communication more clearly, and creating opportunities for collaboration and profession development.