For quite a few of our students, the external support sytems they have interfere greatly with their learning. Daycare, lack of understanding, weak management skills, car breakdowns, illness, etc are frustrating. We try to resolve most of these issues in the first couple of weeks they start. We know that "life" comes up and whaps them ever so often, but we are preparing them for the workforce. This is the time to get everything straightened out before they start work.
But where should our line be in the internal support? How far do we go to ensure their success?