I feel treating students as customers isnt always the best approach. While it is best for our company in a business manor it may not be the best in a teaching manor.

I have learned that listening to students in passive and non passive ways will show students you are paying attention . Sometimes students just need to be heard . 

I have learned an effective classroom balance of both types of motivation, where Teachers can spark intrinsic motivation by connecting lessons to students' interests, offering choice, and creating meaningful, relevant learning experiences. At the same time, they can use extrinsic motivators strategically-such as recognition, goal setting, or rewards-to encourage effort and celebrate progress. Over time, the goal is to gradually shift students from relying on external rewards to developing their own internal drive to learn.

I have learned together, security and autonomy enhance motivation by addressing both emotional and cognitive needs. Security reduces anxiety and builds confidence, while autonomy increases relevance and personal investment. In practice, this might look like a teacher establishing clear goals and expectations (security), then allowing students to choose how they meet those goals (autonomy). This balance encourages persistence, creativity, and a stronger connection to learning, ultimately leading to higher engagement and achievement.

I have learned that autonomy builds on that foundation

Being a good leader and instructor goes a long way, students, need a teacher to inspire them and help them discover a motivational source to help them learn.

Switch methods such as breaks, stretch breaks and interactive activities and lectures to keep students engaged.

create space where students can relax and focus on what's being given to them. Rather than a space of stress.

Students have different backgrounds and challenges. As an instructor I need to be accommodate for each of them reasonably so.