Listening is important to others. By listening you let them know you care about them and their educational needs.
I like the suggestion of having the student write out their complaint, that way there is no misunderstanding of the issue at hand and you and the student can work together to find solutions if the complaint is legitimate. The of documentation of a disruptive student that may to potentially asked to leave the class is a good reminder you do not want a he said/she said situation
I learned that you always start by listening. Let the student state their issue or problem, once they have finished ask some questions in regards to the students issues. After that then begin to work towards a solution.
It can be challenging when dealing with students who come to class, and they are angry. It is going to be important for the instructor to listen to allow them and allow them to share their concerns without interrupting.
I learned a lot from the section of the course, it covered some difficult topics but provided us with some great ideas how we can do things differently and improve our dealing with certain students.
To facilitate learning with the students.
I learned to not get defensive with students. Listen to the students, then react. It is best to set clear expectations early so they know what to expect. I learned that silent students work best in small groups. I was a silent student and I wished I was put in smaller groups more to help with my insecurity of being wrong. I also learned it is best to have multiple exams rather than one big final to help with student's test anxiety.
Inclusionary Dimension--Am I in or am I out? There is a constant gravitational pull for people to feel left out.
Know the policies and procedures, follow the syllabus
I really like the takeaway to position yourself in the back of the class during exams. I have always walked around and didn't realize this could cause more stress to the students. I also found this section extremely applicable as I have found myself in similar situations.
Open discuss on all assignments so I can give and receive feedback.
Learning how to handle and manage different types of students is critical to success in the classroom. This has been very informative.
I have found it very helpful to closely monitor the class dynamics. Some groups of students are definitely more challenging than others. As I get to know the individual students I am able to direct their learning process more effectively.
Maintaining personal responsibility for learning is key to growth of a student.
Getting to know your students and relationship building really helps mitigate potential problems in the classroom.
I've learned how to address and deal with a problem student in your class. With proper communication, finding solutions, and proper documentation, you will be able to protect yourself and the company when a student is removed from your class and in case litigation happens.
The power of observation reveals the inner workings of different types of students, and not immediately reacting but taking time to process said observations is ultimately more effective for working with students rather than being reactive.
I learned many different ways to handle angry and cheating students. With an angry student, listening is the most important. Policy and procedure when it comes to cheating must be known and enforced.
It's sad that young adults and older adults would act like children in the classroom. But they do and we have to address the issues. So, I learned how to handle a student who disrupt the class.
