When dealing with a challenging student I would remain calm and hear them out. But I would have a one-on-one conversation with them in order to avoid any class distribution.

The objective of the class is the student success. We have to keep in mind it. And create this positive atmosphere 

I have encounterd several challenges with students.  #1.  Student insist that I am the only one that can help her pass a class that she cannot fail again.  Requesting that I find 3 extra points for her.  Listened to her, remediated her prior exams with her.  Informed her that it was unethical to maniputale her grades and unfair that the other students grades would remain the same.  Advised her to file a grade appeal with request to retake the final exam which was denied.  She sent the apapeal to higher authority and gave an explanation why she should get credit… >>>

This course really just confirmed what I know to be the case but is difficult to accomplish. Sometimes we are just struggling to stay afloat and cut corners to survive, but this course proves that doing so is detrimental.  I have witnessed it myself in the classroom.  The students need that structure and consistency.  They need for us to have expectations and hold them to those.  They need this in order to be prepared for the future that awaits them.  

I think as a new instructor I find a challenge with students who laugh at me in the back of the classroom.  I try to get past these moments by refocusing and ask the class if they have questions or if there are any muddy areas that I need to clarify.  I hope that I can learn from my other faculty how to address this issue and prevent it in the future.

I definitely came away from this course with a lot of great information. I plan to implement some of the strategies suggested right away. I love the suggestion of rotating the back row of students up to the front row. I also love the idea of assigning the loud and disruptive student the role of "observer."

Sometimes I feel like I’m well prepared and then my time will be too short or I will run over .
I learned to from the course to make notes which I will use but are there any other tips anyone has that may be useful?

As a new instructor I think one of the biggest thing I would like to do is to engage the students in the lecture.

I believe having critical listening skills helps to build relationships that are viewed as genuine. This can be true when listening to someone experiencing a crisis. Listening intently without interrupting allows the person in crisis to 'be heard'. I have learned that sometimes it is helpful for people to get things off their chest and to hear themselves vent or discuss the trauma can be cathartic.

I have tried to teach the same class the same way to a different group of students.

This does not always help,  I have to change my approach as i see the need of the students.

comment: we have lost alot of customer service interaction.

every thing is so quick and go...even at gas station you can scan your card

and be on your way.

Encouraging students who are ready to quit can be challenging. I find that meeting with these stuents privately, reviewing the personal and extra-personal challenges they are facing can be quite helpful. After assessing their situation, sound advice and resources can be rendered, which can be quite instrumental in getting the student back on tract. Sometimes the students are unaware of these resources and this information is hihgly helpful.

I will discuss benefits of deep breathing for stress reduction to my office co-worker.

ive learned that your syllabus should be understood and that all assignments and due dates are clearly posted so there will be no misunderstandings for when they are due. And your syllabus understood so that expectations are set!

all good

Being an instructor that is very mobile, the positions and hand gestures were very helpful to my practice.

Managing the class can be accomplished by "ice brakers", learning the students names, defining expectations and having syllables that outline policies. 

These are all things I have done for decades, I was mentored when I started teaching by the best. I do see many intructors making many mistakes because this school has no training/indoctrination program for new instructors, I would suggest the two courses mandatory training prior to anyone teaching a class.

Generally a person is given an ipad and shown their room and then they're on their own and without guidance they make the cardinal mistake of being their students buddy. They let the students call them by first name, they give their home phone and/or cell phone and tell… >>>

This course should be required for all new instuctors. It would havw benefitted me years ago, while teahing my apprentices of aircraft mainenance. As a newer instructor, i have seen all of the behaviors in this course. My students ans I both, would have greatly benefitted from this course.

Indeed we are human and we will make mistakes. Though mistakes occur, we must learn from them so prevent the repetition of such mistakes. The practice of striving toward doing right things well is a journey of self-reflection and professional development. Create icebreakers that get students to know your students and develop a rapport with them. Help students to share freely by providing a safe environment through guiding, probing questions of their ideas.