The Role of Technology | Origin: EL201
This is a general discussion forum for the following learning topic:
Online Communication: Engaging and Retaining Online Learners --> The Role of Technology
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
This module helped me better understand how technology both supports and complicates student retention in online learning environments. I learned that while retention technologies and data tools are important, they are most effective when paired with strong human connection and intentional communication. I was especially struck by the importance of social presence and how the choice of communication tools can influence how supported students feel. Going forward, I plan to be more mindful of how I use technology to communicate clearly, warmly, and consistently with online students.
As of 2026, reflections on this module emphasize the evolution of online education from an "alternative" to a primary mode of professional and academic development
I learned that technology plays a critical role in shaping communication, relationships, and retention in online learning. Understanding trends, ensuring accessibility, and balancing high-tech tools with human interaction are essential to effectively supporting students. I plan to apply this by using intentional, student-centered communication strategies and staying updated on EdTech developments to enhance engagement and success.
I learnt that in virtual learning environments, technology mediates the relationship of all members of the educational community to the school or institution itself. Moreover, since technology is constantly evolving, those supporting online learners must stay abreast of the latest trends to understand technology's value and limitations in creating personal connections with students who may never step foot on a physical campus.
Communicating with students through technology is quite different from in-person interactions. Which is why Education professionals need to be aware of the differences if they wish to develop strong working alliances with students they may never physical meet. Therefore, leveraging both high-tech and high-touch retention strategies is vital to improving student retention.
I learned that technology should support learning through efficiency, clarity, and access. I plan to apply this by using tools that improve communication and student engagement.
Asking open ended questions to stay engaged with students
Today's education is increasingly requiring the use of TMC. I will continue practicing immediate communication via email, LMS inbox, assignment feedback and SIS SMS messaging. Moving forward I will welcome my Students with a meet and greet video conference.
Having proper understanding of utilizing technology is crucial for providing students with the best learning experience.
Using tools to keep students engaged is not often used by schools who truly need it. Also, there are a lot of students who may not have the appropriate access to the internet and this can become frustrating for them when the connection online is bad. It is also important for the Instructor to make efforts to be viewed as a real person by using video announcements.
Communication is everything; and personal connection is most important.
I use a video introduction as standard practice. It may be advantageous to use video for feedback. My concern is that it would take significant time and not be watched by the students.
It is important to stay up to date with technology that can improve learning for students and ensure that students know how to use it when using different technologies.
It is important for students to understand how to use the technology used in the class and have access to IT help if needed.
It is essential to have IT assistance for learners. Especially for post assignments and videos.
Throughout this module, I have deepened my understanding of how intentional communication and the integration of technology can enhance the learning experience. I have learned that a concise and focused dialogue, especially when working with student teachers, is key to building trust and clarity. Sometimes, incorporating visual aids or video conferencing becomes essential to ensure mutual understanding.
I learned that technology trends matter to retention. Technology-Mediated communication - TMC, importance and ability to shape communications without non-verbal cues.
This module helped me understand the importance of online learning/technology. Very different from my personal learning.
Good afternoon!
I knew current students prefer utilizing cell phones and tablets, but I did not know the number was 74% based on a study. From my perspective, the mobile devices should only be used for reading, but I can understand how the ease of use can push students to use them over laptops and desktops. With this information, I do wonder how I can better interact with students in the online classroom. I wonder if creating a poll would be a good idea.
Sometimes is best to post videos to get the personal interaction
