Online learners want to feel that they are part of a class or program and that they are valued as students.  The more they can become engaged in the course the more they will feel they are contributing to the learning process. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Connecting Instructors’ & Students’ Personality Traits | Origin: EL117 | New comment by Diana Marroquin

It's important to give students the opportunity to grow self-confidence by allowing them to do things that best suit their personality traits without straying from the learning objective

Successful Instructors’ & Learners’ Personality Traits | Origin: EL117 | New comment by Diana Marroquin

I have learned that it takes more than being knowledgable to be a good teacher. You must also incorporate other qualities such as sociability, passion, etc.

Understanding True Colors Personality Traits | Origin: EL117 | New comment by Diana Marroquin

It's interesting to see how each personality trait is unique and how they are all almost juxtaposing one another

Foundational Personality Trait Models | Origin: EL117 | New comment by Diana Marroquin

I learned that in a classroom, you can have all different types of personalities, each with their own attributes and learning styles that works best for them.

Technology Tools for Effective Communication | Origin: EL105 | New comment by Jacqueline Sanchez

Technology tools sometimes can be intimidating, which is why it's necessary for us as Instructors to also step out of our comfort zone and explore new ways to implement communication tools. I'd like...

Andragogy in Online Learning | Origin: EL140 | New comment by Sam Coulter

This was a super informative module. I was basically able to work through the "final-authority anxiety" by realizing that students are excited to share something I didn't know how to do because it...

Blogging | Origin: EL110 | New comment by luisa torres

I think it would be great to incorporate blogging into our online curriculum by: having students keep an online journal, create blogging assignments around current events, turn student blogs into...

Microblogging | Origin: EL110 | New comment by luisa torres

Since we try to post daily announcements for the online students geared towards class to career path, i would use Linkedin as a microblogging tool. LinkedIn is a social media platform geared...

Measuring Good Communication | Origin: EL105 | New comment by Sam Coulter

I enjoyed learning about how to engage students and set up expectations for discussions. They're always so daunting, but the steps provided in this module are encouraging. Being able to engage...

Helping Students Communicate Effectively Online | Origin: EL105 | New comment by Sam Coulter

I thought the section where it mentioned what students need temprament-wise in regards to online courses was enlightening. I think its worth mentioning in the syllabus, essentially setting up...