Online learners want to feel that they are part of a class or program and that they are valued as students.  The more they can become engaged in the course the more they will feel they are contributing to the learning process. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Analyzing Games and Simulations | Origin: EL115 | New comment by Ann Kunze

I understand better why some people play multi-player games but I'm not sure how to apply this to the classroom setting.  

Engaging Online Learners | Origin: EL141 | New comment by Regina Martin

I learned that shortening lecture into smaller parts can increase motivational engagement. I believe this will allow the students to process the information better and reflect on what the focus of...

Measuring Good Communication | Origin: EL105 | New comment by Karena Bennett

Having a rubric allows for constructive feedback and consistency from the instructor  

Helping Students Communicate Effectively Online | Origin: EL105 | New comment by Karena Bennett

communication mean different thigs to different groups of people.  Older students have more experience with it.  Younger students may need a little more direction and explaination.  

Helping Students Communicate Effectively Online | Origin: EL105 | New comment by Lisa Graham

Keep it professional and appropriate and avoid slang words or the use of acronyms - that way all ages will understand what is being communicated.

Civility and Managing Overall Communication | Origin: EL105 | New comment by Lisa Graham

Make it clear on the very first day what the expectations are and then model those expectations.  

Technology Tools for Effective Communication | Origin: EL105 | New comment by Lisa Graham

It is important that the instructor and the students are on the "same page" with regard to communication tools. No one should be searching for where the information is located. if 1 person can not...

Civility and Managing Overall Communication | Origin: EL105 | New comment by Karena Bennett

Students do best when they understand what is expected of them.  It is also important that teachers are clear and communicate where a student stands in clas, and what is expected of them at all...

Technology Tools for Effective Communication | Origin: EL105 | New comment by Karena Bennett

Students do best when different forms of communication is available.  As educators we need to review and find the best form that is needed for our audience  

Gaming and Simulation Defined | Origin: EL115 | New comment by Ann Kunze

I try to use gaming often but find that using the same type over and over probably is boring for the students.  I'd like to have more options available and be creative in their use.  I...