Online learners want to feel that they are part of a class or program and that they are valued as students.  The more they can become engaged in the course the more they will feel they are contributing to the learning process. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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How does one engage a student that does not speak English well? | New comment by Silvya Diaz

Reply to Marie Moran's post: I strongly agree. The use of images is very useful when someone is learning in a different language. also, the use of videos/audios for the class or  links to blogs...

Communication | New blog by Cassandre Milien

Hello all,   I do believe in the benefits of establishing thorough communication in my online courses. I never want my students to guess or assume things when it comes to online courses. Establ...

Engaging with Online Students | New file by Margaret Ludlam

Two things I've picked up from other online instructors: 1) a Joke of the Day (not my thing, but it worked for my colleague--when I tried it, it was an effective ice breaker) 2) daily requirement fo...

EL110 Training | New blog by Gina Causey

I have learned more about social networking, including microblogging and blogging. As an online instructor, I think this content can be beneficial as I communicate with students and promote student le...

Dealing with Procrastinators | New comment by Manana Bebnadze

I found tips to eliminate procrastination helpful.

Know Thy SELF! | New comment by Manana Bebnadze

Thanks for sharing it, Melissa. I find it very useful indeed, and not only for my students. 

Which communication when | New discussion by Lauree Russell

I appreciated EL105's approach to looking at the various types of communication with technology,  various types of computer users, and various types of communication within an online course. ...

EL 105 | New comment by Lauree Russell

I really appreciated the reminder of the different types of students. (Baby boomers, Gen X & Millineals) This will help me communicate more wisely and thoroughly knowing my students.

EL 105 | New comment by Rolando Russell

I agree with you, Tonya.  There are so many optiins instructors can utilize to ensure they engage their students.  As faculty we have to make sure that we use the proper technology, this...

Micro blogging | New blog by Cassandre Milien

Hello all,   To be completely honest with you, I didn't even know that I can use microblogging within our online classroom. Especially, the use of Twitter. Twitter is probably the most well-kno...