Online learners want to feel that they are part of a class or program and that they are valued as students.  The more they can become engaged in the course the more they will feel they are contributing to the learning process. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Successful Online Learning Techniques | Origin: EL108 | New comment by Shannon Benedict

I learned about the seven principles of good practice and how important they are to the students.    The seven principles of good practice include: Encourage contact between students...

Technical Skills | Origin: EL108 | New comment by Shannon Benedict

Utilizing different online tools to assess your students is key to their success.

Non-Technical Skills | Origin: EL108 | New comment by Shannon Benedict

Communication is key in any environment, whether that be online learning, personal, or professional.     

Online Persona | Origin: EL108 | New comment by Shannon Benedict

Students must have good time management skills in order to keep track of assignments and when they are due. Without good time management skills the students can fall behind and miss important...

Online Communication Strategies | Origin: EL201 | New comment by Dr. Robert Touro

Useful content and delivery of key online best practices.

The Role of Technology | Origin: EL201 | New comment by Dr. Robert Touro

Simply put, technology makes the world go round and a much better place for man/womankind.

Understanding Online Learning | Origin: EL201 | New comment by Dr. Robert Touro

In my 17 years of instructing online, I have found that most students I come in contact with in class, enjoy the freedom and flexibility online affords them  with. Many note, if they had to...

Linking Relationships to Retention | Origin: EL201 | New comment by Dr. Robert Touro

In my 17 years of instructing online, I have noticed a shift in the priorities of both students and institutions. When I first entered online education, students were motivated to learn and applied...

Engaging Online Learners | Origin: EL141 | New comment by Dr. Robert Touro

An interesting discussion on engagement and outreach.

Connecting Instructors’ & Students’ Personality Traits | Origin: EL117 | New comment by Dr. Robert Touro

An interesting review and discussion on personality traits for consideration.