Online learners want to feel that they are part of a class or program and that they are valued as students.  The more they can become engaged in the course the more they will feel they are contributing to the learning process. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Assessing Student Learning | Origin: EL115 | New comment by Tony Wiley

The idea that gaming can serve as a means of relieving test anxiety definitely makes it worthwhile for consideration.  The additiaonal idea that a pre-test and post-test method of assessment...

Implementation of Gaming and Simulations in the Learning Environment | Origin: EL115 | New comment by Tony Wiley

I'm a bit overwhelmed.  I can see the use of gaming in an online class, but the idea of developing a game myself (I'm old) while appealing is also scary.  I would also like to see a few...

Analyzing Games and Simulations | Origin: EL115 | New comment by Tony Wiley

I have learned that the incorporation of gaming/simulations into an online class can increase the feeling of community among the students.  As I am looking for more ways to connect students in...

Gaming and Simulation Defined | Origin: EL115 | New comment by Tony Wiley

The idea of using games and simulations for online classes is a new one for me.  In fact, the idea of games/simulations in my personal classes is new whether it would be for online or for...

Non-Technical Skills | Origin: EL108 | New comment by Gail Lewis

Communication is the key to getting your point across. However, I have noticed that students either don't want to read, or completely forget the information within the slide preparation, or...

Successful Online Learning Techniques | Origin: EL108 | New comment by Lakeshia Walton

I found the table of best practices when communicating course expectations, helpful.

Technical Skills | Origin: EL108 | New comment by Lakeshia Walton

Technolgy has become one of the most intricate parts of our world over the years. So to equip and incorporate our students with the knowledge of technology is important. So much of what we do is...

Non-Technical Skills | Origin: EL108 | New comment by Lakeshia Walton

I have found that the Community of Practice to be a great way to incorporate activities to help engage my online class. Communication is a very important part in everything we do, as miscommunication...

Online Persona | Origin: EL108 | New comment by Lakeshia Walton

Hello, I found the survey inventory questions to be a great ice breaker for a online course and plan to implement this in my first day of class. It is important to know sooner than later where your...

Incorporating prior knowledge (PK) | New discussion by Maelee Kindel, MBA

Do you have suggestions for the best way to gather data on PK (for online training, not for school based eLearning)? Have you tried incorporating it into trainings? If so, what worked best for you? &...