Recognizing the EduPreneurial Side of your School | Origin: RT104
This is a general discussion forum for the following learning topic:
Best Practices to Enhance Student Retention --> Recognizing the EduPreneurial Side of your School
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
Everyone is a customer in one way shape or form. Students are paying for an education that makes them a customer. Customer service is essential to not only the customer but also to company.
When a school operates efficiently and delivers a strong service, it creates an environment where students are more likely to persist, succeed, and complete their programs. Student retention is not just an academic outcome, but also a reflection of how well the school supports students in their educational experience.
Students are customers and the whole college employees will each treat the students with excellence service.
I learned that as an instructor it is my responsibility to look out for the student's overall well-being.
The students (and staff) are customers who all play a vital role to the business. We want to make sure that we are giving them the best experience and tools to succeed.
The students are also customers and each department in the institution plays a role in providing them with excellent customer service and helping them thrive.
Understanding the students are paying customers is important as well as understanding they all come from unique backgrounds that effect their outlook on the future.
The students are our customers and we should take essential steps to ensure our customers are as successful as possible and have a great experience. We need to be aware that not everyone that comes through our program has the same HABE's. We need to ensure that we continually motivate them to continue their education and help them through whatever challenge they face as a student to ensure they are as successful as possible.
I believe that showing the students that you really care about them can make a big difference in their success. Many students do not have a good support system.
The most important thing is getting the student to graduation and one way to help with that is to help the student's mindset. A student may have many factors that influence his/her HABE's or thinking. Being patient and understanding and reminding a student about their vision for their future can be very helpful. Sometimes you are the only one in their life telling them they CAN. Impacting a life in such a way can have a major impact on the world around the student causing the student to share the good news of what an amazing community we have here at the school, which only leads to more students taking the leap and pursuing their own education.
Students are paying customers, so we should treat them with a customer service mindset—being positive, welcoming, and attentive to their goals from the very first interaction
Your personal HABEs could impact the interaction you have with a student and their education
I enjoy seeing students succeed and reach their goals.
Students are essentially customers, they are paying for an education. We should have a customer service mindset when interacting with students. Often we might be the first person they interact with at the campus so it's best to be positive and give a listening ear to what they are wanting to pursue while here.
People will rise to the expectations of the people they look up to. Expect the best of the students you work with. Expect them to do well and make sure they know it. This will keep them motivated and strive to do their best because they know someone is looking at them and expecting something of them.
In reading the section, customer service is everyone's role when working with students. When we offer excellent service the business will be successful!
That education has become standardized and a business.
HABES and blind spots are barriers to education.
It is sad that education is a business.
