Student retention is vital to institutions. It is not easy and it is a part of everyone on staff. It also seems to be ever evolving in that no two student withdrawal reasons are ever the same. Outreach and communication are again key to facilitating good retention withing students. Therefore, everyone on staff should be constantly thinking about the student who seems to be uninvolved, uninterested or ill-informed and how do we reach and stay connected to the success of that student.