A student will feel unimportant themselves and lose the drive to succeed if the school makes them feel like they are unimportant to itself. I had a conversion with a student recently who decided to come back to school, having left before when he saw both ends of the spectrum. He was having issues with his attendance due to extenuating circumstances and his instructors and director rallied in support of him, but as he went through the necessary process with the different offices he was treated without care. He was passed around by various people who kept picking up his… >>>

I have learned about common pitfalls that result from lack of understanding by a school's multiple departments and their respective goals. The mindset and pressure on retention efforts for admissions is not the same as that for faculty, or that for student services. It is important to recognize everybody's role and understand how to communicate our efforts and limitations with each other. Students need to see that cohesive message coming from the institution as large.
I intend to push for increased transparency and communication efforts, as well as cross-training to better understand each other and support our students together.

Relating learning to relevant career skills helps students become more engaged in the learning process.

Enthusiasm from the school staff and faculty really impacts the students' level of enthusiasm for completing their degree.

Mentoring and orientation are all parts of creating connection and belonging. Increasing the sense of belonging for students in an online environment is key to retention.

We can improve student retention through ensuring that students have a thorough idea of what it takes to be successful in the program up front.

Retention is a team effort. From recruitment to Faculty, everyone plays a role in the retention of students. 

Students are our customers, and they ought to be taught by knowledgeable instructors. In order to retain students, we have to try different teaching methods.

To effectively model, mentor, and monitor my students as an instructor, I will start by clearly articulating my personal goals and intentions. This transparency fosters an environment of trust and collaboration, showing students that their success is a shared priority. Regularly reminding them that I am here to guide and support them not only motivates them but also encourages open communication.

Additionally, I will implement structured check-ins and feedback sessions, allowing students to reflect on their progress and set achievable goals. By providing constructive feedback and celebrating their achievements, I can create a positive learning atmosphere where students feel empowered… >>>

its good to have customer insight so that we as instructors can mold our customer service to reach a broader band of future customers and creat a better industry standard