We are in the people business. The mission of the organization needs to be worked on by all who are employed by the school. The true Intelligent Heart understands that and wants to help the students and the school to succeed.

students need to be in a motivated environment. help them become motivated by having a encouraging attitude, answer students with positivity, and help create goals with steps to achieve the goals with them. 

It is important to identify gaps or challenges in the education system and create practical solutions. This could involve addressing issues like accessibility, quality, engagement, or affordability in education. We should keep in mind that not all students come from the same background and have the same opportunities growing up. So we should try our best to give them the same opportunities when it comes to education.

Accountability, we must hold our students accountable. If we set the rules/expectations to follow then we must make sure our students do them. If they think it's ok to not do it then that allows them to slack off.

I think individuals in education should have the attitude of "want to" instead of "have to"

I look forward to instilling emotional intelligence in my students moving forward

I found it interesting that our students should be treated like customers

I found it interesting that both modeling and mentoring will fall apart if we do not do a good job at monitoring 

The Career Services team has a significant role in retention. Ensuring students can visualize themselves in the role they are training for is a huge motivating factor. A positive and caring placement department demonstrates the school’s commitment to addressing students’ needs, which directly impacts retention.

This module provided perspective into the importance of connection and social involvement. Students need to feel connected to instructors and each other. The more students connect the higher the probability of persistence.