Maili Torres

It is important to rephrase words that have a negative connotation. By using appreciative inquiry, people can focus on what is working well. This can enhance motivation for the team.

I learned about the act of matching and how it is a conscious decision that leaders make. When we match someone's unconscious body language and gestures, it influences their subconscious and helps them feel at ease in our company.

I learned that 40% of people are kinesthetic learners. It is important to understand someone's learning style so that you can use different techniques and activities to accommodate their learning style.

Emotional intelligence is a necessary characteristic for a leader. Without having emotional intelligence, empathy, or self-awareness, you cannot lead others efficiently.

I have recently decided to write my goals down and am currently working on one big goal to accomplish. When times are tough, I look at what I wrote as a source of motivation to get closer to my goal.

It makes a difference in the terms that you use when trying to bring forward a concern to an employee about their performance. 

There always seems to be time constraints, but you have to MAKE time for yourself. We are in control of a lot of things that may impact our work/life balance. 

It was interesting to read about how the challenge is not with students entering higher education, but with them finishing their education. I think that there needs to be more transparency with the resources that are available to assist students in reaching their goals.

A leader must have self-awareness. It allows them to understand their own strengths and weaknesses and is important in building trust with their team. 

Leaders lead the way and should be a role model for others. This will impact the followers in a positive way and lead to improved performance.