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Staying up-to-date is crucial for compliance and providing accurate information to students. I value keeping a reference binder with updated policies and procedures, and I plan to regularly review updates and engage in team discussions to align with institutional and regulatory expectations.

I’ve learned that being honest and clear with students matters more than anything in admissions. It’s not just about getting people to enroll—it’s about making sure they have all the facts and understand what to expect. Staying up to date with policies and sharing accurate info builds trust and helps students make the best choices for themselves. At the end of the day, I think our job is to support students, not just fill seats.

I was taught the importance of making sure I have the right and updated information especially regarding transfer policies and new trainings and meetings for agents and admission reps. It's also important to keep a reference/resource notebook and hold all important documents and checklists for future reference.

I learned that it is very important to be up to date with all policies and procedures in the institution and stay up to date with all the changes as they occur.

Transferring credits varies, it's important to let the student know about transferring credit from your institution in case they would like to transfer to another school.

Its important to stay up to date with the institutions policies, programs , and regulations. Staying organized and up to date on all updates by participating in trainings to stay compliant and support future students.  

It is very important to stay up to date on all information pertaining to your institution. Updating you resource manual as often as possible is important, so you know if there are any changes pertaining to the information about the institution or the programs that potential students are interested to attending.

Staying up-to-date is key to ensuring compliance and delivering accurate information to students. I’ve learned the value of maintaining a reference binder with the most current policies, procedures, and program details. I intend to apply this by reviewing updates regularly and participating in team discussions to ensure we’re aligned with institutional and regulatory expectations.

I leaned that you should know about where you work and the program and student service offerings to be able to communicate better with students about the program and to create a reference binder that should be updated annually.

A check list makes it easier for gathering the task and updating manuals, policies, and procedures since its time consuming.

From this module I learned the importance of knowing your resources and who has what information to gather. Also, it's best practice to have a checklist of resources in your resource notebook.

I learned more about the importance of creating the proper internal systems the correct way the first time. I also appreciated the one pager with the links about where to find important information. 

Gathering and updating manuals, policies, and procedures is time consuming but vital to performing your job. Creating SOPs keeps everyone on task and in compliance 

I have learned how to stay compliant with the rules and regulation. 

Learned about the importance of keeping up with updates on policies and procedures. Refreshers and review of current policies and procedures are also important to keep yourself compliant as an admission's representative. 

i learned that the task of gathering and updating manuals, policies, and procedures is time consuming but vital to performing your job 

I learned the significance of maintaining compliance. 

I have leaned to stay up to date and compliant, make checklist , and goals (short term and long term)

Strongly reiterates the point of ongoing communication, rules, and regulations.

This module reinforced the value of actively participating in faculty and staff meetings, as well as continuing education and training opportunities. Even if I stay current with policies, procedures, and documentation, attending meetings is still essential. They offer real-time updates, foster collaboration across departments, and provide a space to ask questions or share insights that can enhance our admissions strategies.

I’ve learned that meetings often go beyond policy updates—they may include important discussions on institutional changes, admissions tactics, how to handle objections, campus tour techniques, and completing enrollment documentation properly. Participating in these not only improves my effectiveness as an admissions representative but also helps maintain a unified approach across the team.

Going forward, I will make it a priority to attend all required meetings and seek out additional training opportunities, such as those offered by FAPSC or other professional organizations. Staying engaged and informed will help me better serve prospective students and contribute to the success of the admissions department.

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