Activity Feed Discussions Blogs Bookmarks Files

Think of blogs as self-published mini articles. Share your experiences and challenges. Share your successful and failed strategies. Share your proven techniques and best practices. And don’t forget to solicit comments from your peers so we can all learn from the collective knowledge and expertise of our thriving community.

Color code different part of speech when teaching sentence variety

To make students understand how different parts of speech work in creating sentences. I color-coded the Subject and the Predicate.

It is similar to diagramming sentences, which is out of fashion now but which helped strengthen students' writing skills.

Acronym WAIT: Why am I Talking - helped control outbursts and brought in more reflective dialogue

The acronym "WAIT" helped control inappropriate outbursts from a student who suffered from ADHD.

I made a huge poster with the acronym and under it the Q. Why Am I Talking? And a funny picture of a student talking excessively without thought.

I also found this article useful:


Resolving Student Complaints

Over the years we found some best practices in managing student complaints:

1. We learned years ago to seek complaints from students. Go out and speak to students and ask what concerns do they have. Be genuine and follow up with them when they do. One becomes a person of integrity and action.

2. Take notes when listening to complaints. Ask opened ended questions to gain insight. 

3. Validate the "feelings" the student have.

4. Avoid the defensive posture. 

Faculty and other department areas

This course was very insightful for me because it allowed me to experience real potential student questions and what proper verbage should be used whether in the Admissions department, Student Affairs or Financial Aid. I also have a much better understanding on state licensing and accreditation. I feel more confident on understanding the processes of different departments as well besides Admissions. 


found it odd that the quesion posed on the 1990 law on safety and security , was on Release of grad date data.

Understand FERPA

As a former dean at a national university it was my responsibility to understand and communicate with my program directors and faculty FERPA regulations. At the campus we held regular meetings, and the topic of student privacy was always at the forefront of the meetings.

Important Information!

Training was very informative, and provided the material we all need to remain compliant

Do the right thing

always make sure to do the right thing when it come to representing school 


Training was very informative, and provided the material we all need to remain compliant


I've learned that it's easy to misrepresent the school unintentionally by stating something that can't be support by documentation. Also, that students trust can easily be broken by not practing the code of conduct set in place. Going forward, I will be mindful of what is discussed and said. 


FERPA guideline are design to keep the educational records of student private. Request can be made by the student but it must be his/her educational material and the institution has up to 45 days to comply.


Our safety and providing information is very important to our school. Keeping information private is essential.

Great course

I found this course to be helpful starting out as an instructor.


I have learned that an admissions representative requires on-going training. Whether it is to renew certifications to stay ahead of updates or notifications or being aware of important changes that can affect our daily work routine, it is imperative to consistently increase our knowledge. Additionally, having a notebook to record training materials, in order to reference at a later date will help to train other staff members as well.

FERPA for Faculty

I found this YouTube video useful in learning more about FERPA


What I learned in this training module, is the importance of frequent and on going training with your admissions staff. Not just mandatory training needed for certification, but continuing training with your staff as often as possible. Create the necessary time through the work week to accomplish this, and do not cut corners when it comes to time. Make this the standard and culture of your department. 


I plan to implement all that I learned today. I truly pride myself on being integral and honest at all times in life in general. I will make sure that I am making sure I serve the students genuinely and appropriately, as well as the institution. 

Dental Assistant

When I first became a DA I lived in Illinois. and some years ago I decided to relocate to Florida I had to retake my test to receive my certification from Florida. So as my own personal experiences I know for a fact a lot of times credits or certifications are not accepted from one state to another. I also know some things that are require from one state from another may differ for example. Cord packing was not allowed for assistants to do in Illinois as it is in Florida. Every state required something different.

Distance Education

One of our biggest success is had a great as team work to keep attached to their  process. We validate that every case discussed had been resolve with the integration of our policies and regulations to keep in compliance.

In our case as one of our campus has the online modality, we must ensure to keep the documents secure in digital copy. and implement Ferpa Law to every single process.  We do plan keep improving  our reports to maintain our internal audits more simple structured and accurate as we do grow. .


Treat others how you want to be treated! Lead by example and be transparent in all that you do and say...