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Remembering to remain calm and allowing the student to say his/her piece before speaking and asking what type of resolution they are wanting/expecting.  Sometimes all they needed to do was get their frustration out and had not even thought about what an appropriate resolution might be.  Sometimes venting is enough.

I learned that assessing your students ability to learn is challenging. Perhaps someone that is quiet, loud, aggressive, disruptive can contribute to class dynamics. Acceptable dynamics in the class setting is important for class learning experience.

I realize that not all students are equally ready to approach the class in the most productive way, but this module helped highlight some of the ways in which I can address any disconnects between myself and a student or a student and the class itself. The idea about listening before responding aligns with my policy of always allowing students to voice their concerns or any disagreements so long as they remain civil, and the conversation doesn't derail the class unnecessarily.

Taking away the opportunity for cheating and having a rapport with the students have been the most successful ways to thwart cheating for me. 

I have had to deal with angry and cheating students. I feel consistency and empathy go a long way without allowing them to try to make excuses for their unprofessionalism.

The biggest takeaway for me in this section was documentation when it comes to difficult students, a disruptive student, angry student, and cheating student all need to have measures of documentation to navigate the situation for yourself, the student, and possibly a third party if it comes to that. I also liked the ways to incorporate your silent students, a lot of times those are your best students so finding ways to include them like the small group setting for example is a great way to bring out their potential and keep them involved. 

I found that when you set clear expectation for how a student should behave and the possible consequences that it helps keep the classroom setting active and it also helps keep the environment positive.

Student dismissal is a delicate situation and should be handled properly.

The silent student is one to always keep in mind and think about engagement. 

Great ideas! Many of them I already use, but some new ones are always helpful. Today’s learner can be challenging and the way you manage them can make the classroom effective or not. 

Disruptive students should not be tolerated as it affects other's learning.

Good information and advise to help an instructor recognize the tatics and challenges he/she may be facing from a students way of manipulating authority and challenging an instructors abilities to maintain focus in a classroom.

It is with making a difficult decision which must be made if the instructor has to have a disruptive student removed from the classroom.  However, an instructor must demand respect and maintain control of his/her classroom.

Asking a student to leave my class sounds like a very difficult day. 

Oftentimes, as an instructor, we can see something fishy is happening but will ignore it out of fear of retaliation from the student. It can be a slippery slope when accusing any person of something. So we must be very careful to make sure we are 1. not compromising our own or other students' safety. 2. we don't cause strife in an innocent person's life. Be sure to know you are right when making accusations and always document everything. 

I can listen to each student and meet them where they are at, be it; angry, silent, loud, etc. 

Addressing students behaviors is necessary for the well being of all students in the class. It is not fair to you or the class to allow an individual who is not following through with the policies of either the class or the institution to continue down a destructive path. whether the infraction is cheating , loud angry outburst or any other act of unprofessionalism, Ignoring the behavior will not result in changes that can be sustained long-term.  The obvious impact is that the situation will get worst , sending a message to the other students that the behavior is acceptable or at least tolerated.

Behavior comes mostly from dealing with things outside of class so make sure you hear students out to get their side of the story so you can understand better why their behavior is the way it is.

I learned that being a good listener instead of a good responder is what many students need. They want to be heard and instructors need to do what is right for the student.

Have not experienced many issues addressed in this module. It was all very insightful to learn about these adverse situations in the classroom. 

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