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To manage student inquiries effectively, educators should designate a specific area within the Course Management System for posting questions, notifying learners of its location and the scope of inquiries permitted, and encourage peer-to-peer responses before escalating the question to the instructor after a 24-hour wait. 

Even online courses will have students conduct themeselfs in different behaviors. 

Instructors need to be out in front and intervene in a timely manner. Must also know the institution's policies on student conduct 

I learned how to handle different students and their learning styles. Also solutions to improve each students natural learning style 

Using the online time wisely using breaks and group discussions to facilitate learning.

I have never seen conflicts in a math discussion before.  I have seen it in the regular classroom.  This unit made me think of how I would handle conflicts.  I believe approaching it by restating the requirements and rules of the discussion would be important.  Most people would not necessarily violate the rules so perhaps they are not aware of them.  I am not sure if I ever posted do's and dont's in discussion guidelines.

There are several reasons why a student  may not finish the course.  The student can feel alienated, the workload is too heavy, the student may have competing responsibilities, and technical issues.  The module covered several strategies to help overcome some of these issues with the student.

online learning is not necessarily a skill that all students or younger students come equipped with. It takes training management time and effort, put forth by the instructor and the student to ensure an effective online learning environment.

This section provided information regarding how to stay engaged and in communication with students online.

Instructors/facilitators can really help the students by making sure they cut down on unnecessary work and make sure that they do not feel alienated.

There are different types of students in a discussion forum. The unit addressed best way to reach out to a student, if their post was inadequate, or if they were dominating the forum, or possibly were disruptive.

I found this tip to be most helpful:  Remind learners to complete their assignments offline and keep a back-up on an alternative storage medium. 

There are certain tricks to use to manage all the material in your class. Conflict can ensue in an online class and it is the role of the instructor to look for signs of conflict and to reduce it. 

Different types of learners participate differently in an online class. Students can withdraw from an online class for a number of reasons. 

It is important to keep your "finger on the pulse" of what is going on in your online classroom. Outreach to students that are not engaging and being sure to address those students who might be intimidating others or commandeering a discussion is important to do quickly. 

It is important to handle private matters privately (via email). 

I learned that managing online behaviors are really no different than managing brick and mortar behaviors in a traditional classroom. The online environment brings challenges for instructors and students, and I learned some proactive ways to manage these challenges.

I keep almost all my emails for at least two years. This system helps me if I have repeat students and can look back at past conversations and excuses that may have been used for failing the course the first time, or any issues the student had. Good record keeping is a must.

I learned that it communication is very important in e-learning. If we are not communicating with our students then, they aren't learning

It's important to recognize that some students may test the boundaries of the system. Maintaining open lines of communication and documenting any issues that arise in their records is crucial. Additionally, regularly reminding them of the established guidelines can help in managing such situations. It's also beneficial to engage with them positively, offering support and understanding, which can often redirect their energy towards more constructive outcomes.
 
 
 
 
 

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