Crisis Management | Origin: ED401
This is a general discussion forum for the following learning topic:
Crisis Management
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
I had a student this week withdraw from all of his classes to check into a recovery center for first responder PTSD that he is dealing with. I was able to be understanding, supportive, and encouraging to him during his situation. His last message to me on Friday was the address to his recovery center so I can write him letters while he is there.
I learned to stay calm but not to intervene if the subject is threatening.
These are nice videos with good advice. I wish we could speed them up though - they do speak a little slow!
I hadn’t used or seen Critical Incident Stress Debriefing (CISD). When we had tragic events I never saw or heard of this. Do they use this in school settings?
Professionals are a great resourse: eg critical incident stress debriefing.
The individual self-care tips were practical: alternate activity and rest, stay busy, talk with people, avoid self-medication, make concrete decisions
Learning the strategies for self was informative but i would love to hear more about how employees should expect support from the employer in times of crisis
I have learned to always listen and be there for someone in a crisis.
The course refreshed my memory on the resources needed to deal with crisis and made me explore options in my local area that may come in handy down the road.
A crisis can occour with anyone at any time. It is important to look for signs in someoneone undergoing a crisis and be there for them for suppot in whateveer capacity they need to cope.
Know your community! What services they may offer to help you get through a difficult time in your life.
I learned from this course. It is important to be there for the individual and offer assistance because they maynot think it needed.
Comment on Angela Zaugg's post: I agree with you.
I appreciated the reminder that you don't have to do everything perfectly when showing up to support someone in crisis. All you have to do is listen carefully and seek to understand where they are at and what they need. You also don't have to fix their crisis.
I found the section of this module on dealing with crisis management in others to be the most applicable. I found that the information was helpful and even gained a feeling of calm while working through the content. We must remind ourselves that everyone has something going on at some point. We don't always need to have an opinion on the situation. We can lend a listening ear or shoulder of support. I loved the recommendation of keeping a calm voice and simply following up. Those two things have a huge impact. Following up with someone shows a commitment and personal investment in their well-being.
I feel this course has explained some of the reactions an individual may have in a crisis as well as some ways to manage these reactions within myself and in others.
Crisis can happen at any moment. One must be aware that we may be called on or have to attend a crisis situation. Each Situation is handled differently.
With this course, I learned that there is no wrong way or step to encounter a crisis. Reaching out to the individual about the crisis, and more of case management and how to find community resources for the crisis.
