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Civility and Managing Overall Communication | Origin: EL105

This is a general discussion forum for the following learning topic:

Online Language: Communicating with Students --> Civility and Managing Overall Communication

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.

Either the faculty member sets the rules or the students will set the rules.....your choice!

it is important to engage in active listening, empathy with your audiences, and provide respectful dialogue avoiding interruptions which can be interpreted as disrespectful

A pattern of communication for online training involves a strategic mix of synchronous and asynchronous interactions, using multiple tools and channels to keep learners informed, engaged, and supported. Effective communication is proactive, clear, consistent, and provides timely feedback to foster a supportive learning environment. 

Following etiquette is important when communicating online.

The message I conveyed is that it is important to role model which will streamline the communication process. 

It is important to take the time to explain the basic rules of communication in the different study modules to students, in order to improve their understanding of the virtual platform, classes, and other moments of communication.

The stablished questions are clear, relevant, and cover important aspects of online communication and education — great job! They’re well-structured and seem designed to help learners think critically about best practices, technology, and student engagement.

If you want to take them to the next level, here are a few tips:

Add Scenario-Based Questions:
For example, “If a student posts an inappropriate comment, what should the instructor do first?” This helps learners apply knowledge in realistic situations.


Include Some Open-Ended Questions:
Instead of only multiple-choice, ask questions like “How would you encourage participation in an online discussion?” to promote deeper reflection.

It seems like you're either reflecting on a recent module or being asked to contribute to a discussion forum. To help you craft a strong response, I can guide you through some questions that might help you gather your thoughts:

What was the main focus of the module?

Was it about a specific skill (e.g., project management, coding, communication) or more conceptual (e.g., leadership, ethics)?


Key takeaways:

What stood out to you the most? Maybe it was a concept you hadn’t thought about before or a practical tool you can use.


Application:

How do you plan to use this new knowledge? Are there immediate opportunities in your personal or professional life where you can apply what you learned?


Impact:

Has it changed your thinking or influenced how you approach a task or project?

It sounds like you're reflecting on a module or course you’ve completed. Could you clarify what the module was about? I can help you brainstorm key takeaways or how to apply them practically. If you’d like, I can even help structure your response!
 
 

This module helped me learn about keeping an open communication with my students and making sure they are following communication guidelines. This will allow me students to know how to communicate properly with me as an instructor. I look forward to setting boundaries and expectations.

Set expectations and be consistent.

I give feedback to students who are not communicating or barely communicating to satisfy the bare minimum. Sometimes students are shy or sometimes students want to get by the course. I reach out to them to encourage them to improve their communication and discussions.

I gained additional insight into facets of communication standards.  We have practices built into our school's instructional practices that support the material in this course.  It is good to have some validation.  I'm curious what other's found to be their weakest area.  One area that usually challenges me is how much to interject into discussions the students have each week.  I have to be careful that I do not step in and take over the conversation and discourage the students from responding to each other.

I think setting expectations can really help in maintaining professional behaviors in the classroom. 

 

It is good to model healthy and clearly set boundaries when communicating with students, i.e. how often and how quickly responses can be expected.

Highlights in managing Online Classroom Communication is to Set the Standard, Model Appropriate Communication, and Demonstrate Leadership. Enforcement is accomplished through consistency set through communication code of conduct and setting expectations. One of the biggest takeaways in Address the idea - not the person. Another takeaway is the three types of communication management are content -related, process related, and feedback.  

Instructors should set standards for communication guidelines between instructor-to-student (I2S), student-to-instructor (S2I), and student-to-student (S2S) to maintain certain boundaries and when the appropriate times for communications to take place. 

What I've learned from this section is that it is critical to outline exactly how you expect and want students to communicate. Not every student will come with the experience needed to have successful communication with you and with their peers. It can be through discussion or syllabus, but it needs to be addressed and held firm. 

Set clear guidelines and moderate your discussion boards.

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