Questioning Tools and Techniques | Origin: AD115
This is a general discussion forum for the following learning topic:
Effective Questioning and Listening --> Questioning Tools and Techniques
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
Being intentional with the wording of your question in an open-ended framework will yield meaningful dialogue. It helps to encourage students to share their motivations and values, which helps you uncover what truly matters to them. Skilled questioning shows empathy and curiosity. In admissions, mastering skilled questioning transforms conversations from information exchanges to genuine relationship-building opportunities.
Unskilled questioning are rapid-fire, short answer. Skilled questions engages a person in a true exploration.
It's important to use the correct types of questions, to clarify as needed, and avoid questioning traps.
-Past, present, future sequencing is a great way for the receiver to see the issue from varying perspectives and identify potential solutions
Talk less, listen more is a great skill to show that the receiver is being understood and bonded with you.
This module helped me understand the importance of using the right types of questions in different situations.
talking less and listening more is best. Being mindful of reframing a question -as it helps the receiver gage a better understanding of the question...and what I may be tryin to ask.
Sometimes, we tend to have the "get it done" mentality that we need to finish one interaction at the earliest time possible as compared to extending an ear to hear out the client's concern before our providing products/services. This may be triggered by back to back appointments as well, however, I learned that it is important to listen more, and talk less.
The questioning tools and techniques section describes the most solid bases for conducting an interview that offers the necessary information.
Something that I would highlight is the exercise of finding ourselves in the questions we ask, the detection of these traps that bias the true opinion of the student are crucial to truly listen to the other
I learned that softening a question can come off better and induce a response quicker because you aren't leaving anything up to the imagination but instead are including why you are asking the question.
I learned that the use of negative words in questions can harm rapport and make the other person feel defensive or discouraged. Most negative questions are accusatory, so caution must be practiced and should be avoided. I can apply the concept by rephrasing my questions to be positive and open-ended, so they can promote collaboration and understanding.
I have learned about the techniques for skilled questions. I intend to use the talk less, listen more technique.
I have not heard of the metaphor question, so I appreciated the breakdown and the sample conversation.
Reframing questions is often the key to student understanding.
Great section! I really enjoyed the process of "strategically" thinking about and structuring your questions; Attributes of Powerful Q's, skilled/unskilled Q's, Framing/Reframing/ Softners and Question Traps (noted sections). The real benefit to my future success in communication is actively utilizing the concepts and techniques.
The idea if using the right questioning techniques to gain clarity and information without bias so that you can built rapport with the student.
There are questioning traps to avoid. These are bias, leading questions, interrogation, negativity, and invasion of privacy. With leading questions, it is important to remain neutral in your phrasing.
Talk less and listen more.
The best practice of talk less and listen more is important to keep in mind when interacting with students. Giving them those powerful questions and taking the time to listen to their responses will help us to understand their mindset and the situation much better, while giving students a chance to take ownership.
Being reminded that sometimes the simplest questions can be the most powerful really spoke to me. I also like that it spoke about how engaging questions are often framed from the other person's point of view.
