Lorena Rojas Ricardo

Active listening is one of the crucial conditions that must be present in a conversation in order for it to be productive and constructive. The content presented in the section delves into the initiatives and characteristics that we must develop to conduct a conversation where at the end of it a higher qualitative state has been reached. 

Active listening is one of the crucial conditions that must be present in a conversation in order for it to be productive and constructive. The content presented in the section delves into the initiatives and characteristics that we must develop to conduct a conversation where at the end of it a higher qualitative state has been reached. 

The questioning tools and techniques section describes the most solid bases for conducting an interview that offers the necessary information.
Something that I would highlight is the exercise of finding ourselves in the questions we ask, the detection of these traps that bias the true opinion of the student are crucial to truly listen to the other

I think the approach that the course has on the subject is very timely.

It is not only important to ask but also how it is formulated and delivered to the student.

There are certain practices that it is necessary to avoid when it comes to questions because rather than helping, they can hinder the process. 
So far, the course has helped me to discern between them and get the best of the word as an important tool.