In an increasingly competitive and highly regulated environment, admissions personnel must achieve the highest standard of performance to succeed. They must foster an environment of trust and maintain a customer-first attitude. This group is for admissions personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape. Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

 


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Relationship Building in the Admissions Process | Origin: AD200 | New discussion by AD Chair

This is a general discussion forum for the following learning topic: Relationship Building in the Admissions Process Post what you've learned about this topic and how you intend to apply it. Feel fr...

Listening Tools and Techniques | Origin: AD115 | New discussion by AD Chair

This is a general discussion forum for the following learning topic: Effective Questioning and Listening --> Listening Tools and Techniques Post what you've learned about this topic and...

The Fundamentals of Listening | Origin: AD115 | New discussion by AD Chair

This is a general discussion forum for the following learning topic: Effective Questioning and Listening --> The Fundamentals of Listening Post what you've learned about this topic and ...

Questioning Tools and Techniques | Origin: AD115 | New discussion by AD Chair

This is a general discussion forum for the following learning topic: Effective Questioning and Listening --> Questioning Tools and Techniques Post what you've learned about this topic a...

The Power of Questions | Origin: AD115 | New discussion by AD Chair

This is a general discussion forum for the following learning topic: Effective Questioning and Listening --> The Power of Questions Post what you've learned about this topic and how you...

Creative Follow-Up for Better Results | Origin: AD114 | New discussion by AD Chair

This is a general discussion forum for the following learning topic: Adapting Your Communication for Successful Connections --> Creative Follow-Up for Better Results Post what you've le...

Successfully Handling Challenges and No Shows | Origin: AD114 | New discussion by AD Chair

This is a general discussion forum for the following learning topic: Adapting Your Communication for Successful Connections --> Successfully Handling Challenges and No Shows Post what y...

Mastering Inbound and Outbound Communication | Origin: AD114 | New discussion by AD Chair

This is a general discussion forum for the following learning topic: Adapting Your Communication for Successful Connections --> Mastering Inbound and Outbound Communication Post what yo...

Fostering Communication Excellence | Origin: AD114 | New discussion by AD Chair

This is a general discussion forum for the following learning topic: Adapting Your Communication for Successful Connections --> Fostering Communication Excellence Post what you've learn...

Enhancing Your Attitude and Energy | Origin: AD113 | New discussion by AD Chair

This is a general discussion forum for the following learning topic: Managing Your Attitude and Energy to Maximize Your Effectiveness --> Enhancing Your Attitude and Energy  Post w...