Online Communication Strategies | Origin: EL201
This is a general discussion forum for the following learning topic:
Online Communication: Engaging and Retaining Online Learners --> Online Communication Strategies
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
Everything you communicate and how you arrange and present it matters!
What I have learned is that in a fast paced society as professionals and students we have informative information as necessary tools to assist all types of learners with solutions.
this course is very informative
I would first ask about the issue then evulate the situation with a plan to help them correct a situation that I feel is best for them
Effective communication skills helping the students with emotional skills and being confident in the work that they are producing or going to produce
effective communication and positive responses can come when we validate the feelings of our students. We want them to stay engaged and motivated,
Engaging the students’ emotions, even if you feel they are invalid, will help you to understand their needs and create a safe space for them.
Asking what the issues are first, then going in with a plan to help them correct a situation is best.
From this module I learned the importance of being intentional, clear, and audience-centered when communicating in digital environments. Effective online communication requires selecting the right platform, adapting tone, and message to the audience, using concise, and well-structured content, and practicing active listening and timely feedback. I also learned how professionalism, cultural awareness, and clarity directly impacts collaboration and trust on virtual settings. I intend to apply strategies by improving how I communicate with students, colleagues, and team online-using clearer messaging, more engaging digital tools, and purposeful feedback to enhance understanding participation, and overall effectiveness in online interactions.
Communicating positively with students can help get your point across without creating stress. Having empathy will help you communicate without putting too much stress on the student.
This module helped me better understand how intentional communication builds connection and supports student retention in online environments. I learned that strategies like using students’ names, validating emotions, and being mindful of tone and word choice can significantly strengthen rapport. Going forward, I plan to apply these relational writing practices and use more personalized, supportive communication to help students feel seen, heard, and supported.
Institutions needing help the most might struggle because they rely too heavily on one approach or simply aren't using the right blend of interventions. Leveraging both hi-tech and high-touch approaches is widely considered a best practice for genuinely improving student retention.
I learnt that when communication is stripped of any physical or vocal cues, you are left with the typed word. The words we use reveal much about our attitudes and intentions. It is important to be thoughtful with language and use words with positive or neutral connotations to convey a supportive, nonjudgmental attitude, especially in the absence of nonverbal cues.
Acknowledging students’ presence, emotions, thoughts, and concerns communicates to students a willingness to listen and that they are deserving of individualized attention. This statement clearly demonstrates social presence in online communication and can augment attention, relevance, confidence, and satisfaction(ARCS Model)motivation for achieving engagement and retention of online learners.
I learned the importance of using intentional, relational communication strategies to better support online students. Techniques such as validating emotions, using tentative stems, response sequencing, and fostering social presence can greatly improve trust, clarity, and engagement. I plan to apply these strategies in my daily communication with students to build stronger connections, reduce misunderstandings, and better support their academic success.
I learned the importance of clarity, tone, and responsiveness in online communication. I’ll apply this by being more intentional, offering quick follow-ups, and writing messages that invite dialogue.
Clear and consistent interaction
Showing that you care through reflecting their emotions goes a long way.
I am reminded that appropriate validation and communication response sequencing is important for student retention
I've learned that effective communication and positive responses can come when we validate the feelings of our students. We want them to stay engaged and motivated, so we need to show them that we care.
