I am a huge fan of virtual meetings because it allows students the opportunity to ask questions and creates a sense of community.
I have learned that many of my social emotional instincts in written communication actually have academic names and are proven effective to relate to student.
Because of the lack of social cues and body language, replacing negative words with positive words can be crucial; in addition, acknowledging the student's concern by checking in and checking out is just as important in online communication.
Interactuar con los estudiantes en linea debe ser igual de activa que la interacción presencial, es complicado porque considero que un vínculo se cuida en presencia; no obstante, podemos encontrar herramientas que permitan cuidar este mismo vínculo como una retroalimentación efectiva, foros de debate y consulta constantes, etc.
I want to use techniques learnt in this module, such as use of positive language instead of punitive language, use tentative stems and checkout, use the model ARCS: attention, relevance, confidence, satisfaction, and acknowledge presence, emotion, though and concern.
The Online Communication Strategies is a shining jewel of a course. It reminded me how affective interaction should never be ignored or taken for granted with my daily written communication exchanges with my students. "Treat each students as I would like to be treated" continues to be my motto. This course reinforces my motto.
It was interesting to learn more of of intermediate and advanced writing practices. Most of them that require more personal interactions are out of my element as those weren't considered "professional" ways to communicate. I would be more interested in incorporating the ARCs model.
Make sure to keep communication interactive and positive.
I have realized that responding to a student's concern in an empathic manner and follow on the feelings and concerns of student, makes a great difference in how open they are to encouragement and correction when needed.
I definitely wished some of my instructors in college had done this training! The importance of validation and acknowledgment cannot be overstated. I'm thankful to have these important reminders, especially when much of our communication is done through writing/email/online feedback.
I found that communication online is best FaceTime or video log. Students are able to interact but with a little more responsibility. As stated in the previous module we don't want too much anonymity. Calling on students by name is effective from teacher to student and should be no different from peer-to-peer.
I feel it is so important with the students to acknowledge their feelings and emotions and I think at times that can be a struggle. This is especially difficult when I feel the student could be achieving so much more!
The power of the written word can be more relational when using positive language (so word choices) to get that humanistic or affective component with feelings within the message. This invites a sense of belonging among the group, establishing better rapport, trust and overall more motivating to learn so would help to improve retention rates as well.
The ARCS model is a tool that will help me tremendously over the next 6-months. Even the ARCS-based email template will be used to help my staff construct more effective emails.
Personalize the message. Validate the concerns and emotions of the student. Talk at length later if you cannot talk at the time the student is anxious.
Los dos modelos podrían ser el ARCOS que permite más atención y relevancia al asunto planteado por el estudiante, en este sentido se puede lograr una empatía, puesto que se le esta otorgando la atención que requiere de forma enfocada y puntual y la otra practica seria la Secuencia de respuesta que trata de una manera muy personalizada y nos proporciona detalles importantes como llamarle por su nombre.
Reply to Luis Diego Chacon's post:
Hola Diego, comparto contigo la importancia de la empatía en cuanto al trato con nuestros estudiantes. Siempre que voy a responder un correo "fuerte" de algún estudiante, debo pensar (antes de escribir) ¿cómo me gustaría que mi instructor me tratara si yo fuera el estudiante? La respuesta a esa pregunta, debe ser la guía de mi respuesta al estudiante.
Este módulo me ha permitido comprender la importancia de la comunicación en línea, porque una misma palabra puede ser interpretada de diferentes maneras de acuerdo al estado de ánimo de quien la recibe. Ya que la palabra escrita no puede transmitir el lenguaje corporal, el instructor debe ser cuidadoso con las palabras, además de ayudarse con los emojis o emoticonos.
Ese trato amable con las palabras contribuye a la retención de los estudiantes
the way we communicate and the level of empathy we use make a difference in the way we manage to bond with students
He aprendico sobre la importancia de pensar en cada palabra que forma parte de un mensaje anviado a loa estudiantes dado que estas los motivarán o los desanimarán, por tanto un mensaje bien elaborado levanta a cualquiera.
