The student is school revenue, your product and represents the quality and effort toward the workforce. When the student is successful the school gets recognition and others want to attend. The employer is happy and the student becomes a productive citizen. This would not happen without retention.

We have two customers, the student and the employer.  It is important that we retain and train the student in order to please the employer.  Of course being in proprietary ed we do not have any choice.  As we watch the retention numbers dip down we can hear the FEDs howling for our charters.  Retention will always be an issue but by working as a team we hope to improve them.

I feel students must be treated as a customer and they need to know they are important. Giving them great customer service and getting to know them while attending school can make a world of difference in retention. People do not like to feel as if they are just a number. Saying hello in the hallways or stopping and listening to them makes them feel important. By doing these small things can also provoke the student to continue to refer your school.

Class retention is an important factor for success. It is iprotant for the student to complete a course, it is important for the teacher to have the students complete the course and is important to the company. With out completion no one will ever feel stisfied or know thier true potential for education. I take it very personal if a student fails one of my courses for any reason. When a student fails I feel that I have failed the student.

Welcome to the brand new Retention Performance Group! Simply put, this is the 80-20 rule in action! It’s probably safe to say that 20% of development is through formal training and 80% is through informal learning. We learn by doing and by sharing. So let’s get our learning community for Retention started. Who is going to break the ice?