great learning experience, and it will help me improve.

I learned how important it is to make your students feel like they have everything they need to succeed and to make sure they know we are here to help them .

This session was very informative and I plan on sharing what I've learned with my team, as well as implement new strategies to have every team member connect more with our students.

When I come to the school every day, I make sure to greet everyone personally and touch bases with students that I know where having difficulties.  I find it does make a difference and it opens the line of communication for students to feel more comfortable in asking for advice.

There were many good points brought out but if I had to pick one it would be seeing students as customers.  Frequently organizations become about the organization and lose sight of the student. Seeing the students as customers and keeping them at the center of decisions will help focus the entire organization on serving and meeting the needs of the student and it is hard to go wrong doing that.

From "marketing" to prospective students, to the registration process, to the classroom and ultimately to graduation I have observed gaps where the student is uniformed and left to navigate through the education process by themselves, which often leads to student drops. This module presented many key points to help students reach their goal that I will follow.

I learned the importance of using technology for the students that I teach

This lesson is well presented about understnding attrtion and building a retention plan.

This lesson helps me to learn various ways that I can contribute to the retention process of the students.

The assessment provided wisdom, best practices and my desire is to implement suggested action plans for successes.

My experience and success with teaching meant that I had to be a mentor, a facilitator, a cheerleader, a holder of high standards, and sometimes even a friend. It was always about building a learning bond between the instructor and the learner so that the I can help them learn.

Retention is challenging, but with an effective plan it can be helped along. 

This course helped me understand the concepts of doing customer services. Customer service is the best tool to retain students in school also bring more students trhough happy and satisfied students

RT105 course helped me understand the concepts in depth to assist students. Greeting each student with smile and by making them comfortable is the best way to keep our students in school and bring more students through referals. 

I will be more proactive in reaching out to current and especily new students to make them feel relax and comfortable enough to share their problems so I am able to solve them earlier. This course is very helpful for my job requierments. Thank you very much..

Learned a lot, this course helped me with my job, I am more capable to assist students in very professional ways. 

The total staff has an part in student retention..  If you watch and listen to the students we can address concerns.

Denise Marquette

Making sure that every student feels he/she belong to the institute, they are treated respectfully, they have a place where they can achieve their educational goals. 

Great opportunity to learn new techniques and ideas on how to improve retention by making each student feel special and importent and someone is always there to guide/assist them if they need support.

I learned how important it is to make sure your student knows that you will be there for her/him from the very first day.