Making the Connection | Origin: AD105
This is a general discussion forum for the following learning topic:
Communication Essentials --> Making the Connection
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
Always have a good attitude and always have great communication skills.
The communication hierarchy is very important. We want to have the good attitude, people skill, sale skills and most of all knowing your products. I'm very surprised that attitude is at 50% but i understand. Lets face it the first impression is everything if a student see we have a bad attitude they do not want to come to that school. The staff make and break the organization.
Making the connect is key to advance listening skills
The Hierarchy of Communication is present in most interactions, and is the key to meaningful dialogue. Improving listening skills is a personal goal of mine.
Having a positive attitude and people skills are extremely important.
It was interesting that people skills were more important than product knowledge
I've learned attitude and mirroring are really important when communicating with others.
In this module I learned that attitude is 50% of the essential skills when talking to students.
Learning how to prioritize student's needs and making connections with them is essential to creating a good bond.
The importance of the communication hierarchy and attitude when interacting with students is eye opening. Making sure that you are not jumping steps in the hierarchy and doing it with a positive attitude can make all the difference even if you are extremely knowledgeable about the school.
How to pay attention to my body language and ensure that it doesn't give the wrong impression, your body language speak louder than your words.
I have learned about the different steps of effective communication. I intend to use mirroring when talking to my students.
This module really drives home the idea of focusing on body language and how much easier it is to have rapport with the student when you do so.
I didn't realize how much mirroring or matching body language, speed, tone, etc. can have an impact. As I reflect on some of my interactions with coworkers, I can pinpoint who I have better rapport with just based on our conversations and body language. It's really quite interesting and says a lot!
I found it interesting that 50% of success when promoting or selling a product or service revolves around attitude, yet only 10% involves product knowledge. As someone new to the job, this actually made me more comfortable, as I have more good attitude than product knowledge at the moment.
Attitude is everything when building connections with students
Our attitude is what is going to determine in a great way how the conversation with our students is going to go. In what direction.
Understanding the four Levels of communication.
It's interesting that sales skills and product knowledge are such a small part of the essential skills of communication. This is good news for me because I naturally have a good attitude and people skills.
