Kathryn Marro

The Hierarchy of Communication is so interesting, because if a step is skipped or fumbled, it makes it hard to go to the next step. 

I learned the importance of active listening and learned that I am not as patient when listening to others as I'd like to be!

I learned how much the Circle of Influence can affect our decisions and opinions.

I learned that professionals in admissions are most skilled and least prepared at in-person meetings with prospective students.