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Online Communication Strategies | Origin: EL201

This is a general discussion forum for the following learning topic:

Online Communication: Engaging and Retaining Online Learners --> Online Communication Strategies

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.

Acknowledging the student's emotions, thoughts and feelings and concerns tells the students that we are willing to listen to their concerns and that they are deserving our attention.

Effective communication builds relationships.

I learned clear, concise communication assists building healthy relationships with students. 

It is important to be open minded and honest with your students so that they can feel comfortable with communicating with you.

It is so important to personalize communication with students, by using the brackets, constructing proximity, and expressing empathy while offering help with their assignments' instructions and content.

What I learned about online communication strategies is that effective communication goals beyond simple delivering information building relationships with students requires clear, timely, and supportive messages that promotes trust and engagement

Through this module, I learned that effective online communication is about much more than simply sharing information—it is about intentionally building relationships that support student engagement, persistence, and success. I gained a deeper understanding of relational writing practices, social presence, and the importance of creating meaningful connections with students through written communication. The module reinforced that students are more likely to remain engaged when they feel valued, supported, and connected to their instructors and the institution.

As an Esthetics Instructor, I intend to apply these lessons by being more intentional in my written communication with students. I plan to incorporate more personalized outreach, provide feedback that is both supportive and growth-oriented, and create opportunities for meaningful dialogue rather than one-way communication. I also want to be more proactive in recognizing student achievements and checking in with students who may be struggling academically or personally.

Most importantly, this module reminded me that strong relationships are at the heart of student success. Whether students are learning in person, online, or in a hybrid environment, I want my communication to foster trust, belonging, and encouragement. By applying these relational writing practices, I hope to strengthen student engagement, improve retention, and help students feel confident and supported as they work toward their professional goals in the esthetics industry.

Clean communication sets the foundation for everything. 

Reiterates a lot of the things I currently strive to and do when submitting written communication to students  

Use empathy in communication. Identify the emotion they have, give a senario of you feeling that was then ask them to explain more about it. 

I learned that clear, respectful, and intentional communication helps builds stronger student relationships and engagement. 

I will take the time when I respond by email and follow some of the writing strategies listed here. 

Clear expectations, respect, and fairness usually works. Fair is not always even you must do what’s best for each student

I learned clear, respectful communication builds trust online. I will apply timely responses, supportive tone, and interactive tools to improve engagement and strengthen connections with students. 

It's important to connect with students emotionaly.


This topic reinforced how much intentional communication and relational writing influence student engagement, persistence, and overall success in online and technology-mediated learning environments. One of the key takeaways is that communication is not just about delivering information—it also shapes students’ sense of connection, belonging, and support within an institution.

i am going to start including more (emotional) stratigies and closing statements to make sure people and student feel heard. 

I really like the close out statements. It gives a way to check clarity but also end the conversation politely or move the conversation forward while still making them feel heard and understood. 

I already implement a lot of these styles into my daily communication, however I like the ARCs idea and will try to make sure that future communication hits these marks, 

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