Online Communication Strategies | Origin: EL201
This is a general discussion forum for the following learning topic:
Online Communication: Engaging and Retaining Online Learners --> Online Communication Strategies
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
i am going to start including more (emotional) stratigies and closing statements to make sure people and student feel heard.
I really like the close out statements. It gives a way to check clarity but also end the conversation politely or move the conversation forward while still making them feel heard and understood.
I already implement a lot of these styles into my daily communication, however I like the ARCs idea and will try to make sure that future communication hits these marks,
I will start using the [emotional] strategies and the ARCS communication moving forward.
The acronym ARCS stands for “attention, relevance, confidence, and satisfaction” and stems from John Keller’s model of motivation. From what was indicated in a section of this module regarding an ARCS research study, how email messages (from the instructor to the student) are crafted impact student motivation and retention. The ARCS method of email communication significantly lowered the rate of student withdrawal and failure rate for the treatment group. The research study led the researchers to conclude that the use of ARCS is an inexpensive approach to promote the motivation and retention of online students.
The ARCS email template would sequential components to be tailored to meet the purpose of the email message to an online (or off-line, traditional) student: Attention (“hook”), Relevance (“Why”), Confidence (“How”), Satisfaction (The “Reward”). Outside of using this type of ARCS email template when communicating with students, this might also be a good persuasive method when trying to enlist faculty members or staff to participate in committees at the educational job site.
The information on tentative stems and check out as well as the ARCS model was good information that I can easily incorporate.
I learned that effective communication helps build stronger connections with students. I plan to apply this by using a supportive tone and giving more personalized feedback.
How to effectively communicate with students by choosing the right verbiage. Also address any concerns with a student immediately and go in the conversation using positive words.
Comment on Tiara Mitchell's post:
Recognize the emotion from the student and address it while still giving guidance or instructions on the next steps to help increase understanding with students.
Intentional and effective written communication is very important to student retention.
Knowing better how to both acknowledge and address students fears, concerns, questions
I plan to utilize various methods of communication highlighted in this module, referring back to this module when crafting communications.
To help engage and retain radiology students in the online environment, I try to use warm, tentative, and collaborative writing that reduces anxiety around complex concepts such as image quality, positioning, and radiation safety. When responding to students, I connect instructions to real clinical relevance, for example, how mastering exposure factors now might support their confidence during live exams in the lab or clinical rotations. I also offer options when students face challenges, such as suggesting alternate ways to review positioning videos or asking which practice resources feel most helpful to them. Using the ARCS method, I aim to capture their attention with encouragement, show relevance to their future as technologists, build confidence by normalizing common struggles with difficult content, and end each message with gentle, clear next steps. My goal is to help students feel supported, capable, and connected so they stay engaged and successful throughout the radiography program.
The way you present information to the student matters.
Everything you communicate and how you arrange and present it matters!
What I have learned is that in a fast paced society as professionals and students we have informative information as necessary tools to assist all types of learners with solutions.
this course is very informative
I would first ask about the issue then evulate the situation with a plan to help them correct a situation that I feel is best for them
