Student Services Performance Group

Public

Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.

Lora Miller

Holding students accountable

What is the best way to hold students accountable?

Marsha Pittman

Interns

My students have developed as professionals by learning (hands_on) from other professionals in the industry. The internship allows students to appreciate the craft and develop techniques that may not have been taught in class. Students enjoy learning from professionals that are active in the industry. This allows students to bring theroy to real world practice.

Yvette Inufio

This online course will help me and my company to develop a perfect customer service.

I just love MaxKnowledge.

RT105 - Raising the Bar to 'First-Class' Customer Service is a great course.

This online course will help me and my company to develop a perfect customer service.

I look forward to apply what I've learned, not only in the professional sphere, but also in the personal.

Thank you so much.

Bonita Steele

Rentention

I feel that we are obligated to our students to connect with them from the very first day of class. If students feel as though they are a part of something good, then they tend to stay engaged and want to come to class.

Piper Smith

Connecting with students

Best way to interact

Bonita Steele

Retention

Faculty should be involved with students from the first meeting at orientation. If faculty get to know each individual student, retention does improve.

Piper Smith

Retention

Keeping students motivated and on track

Piper Smith

Intervention

How to help students stay connected

Jeremy Niehuss

Understanding requires understanding

After watching a TED talk on teaching featuring Rita Pierson I realized she summed up retention in one simple concept. For you to be understood as a teacher you must first understand the student.

David Vazquez CHEP

Commitment

I believe that it is paramount for the success of an organization that there is a commitment to students. There needs to be a commitment to customer service, improvement, and retention. All these commitments allow an organization to guarantee these non tangible products. How do you guarantee these areas?

Edda Ruta

Connecting with students

It seems that every class I have, the subject of dropping out comes up. I notice a connection with my students that tells me they know that I "get it" when I tell them my true personal story. I almost dropped out of my master's program years ago due to the death of someone close to me. One particular professor of mine was instrumental in making me hang in. I am forever thankful to her. I feel she payed it forward.

Edda Ruta

Being available, caring, and non-judgemental

With my students I always start by giving them my phone number. I tell them to let me know if they have a problem getting to class. The last thing I want is for them to feel like if they are 5-10 minutes late. they should not even show up. I don't wait for them to start teaching, but I feel like this understanding keeps them coming and motivated. I teach math, and they already feel intimidated from the get go. They are responsible for catching up, and I find they always do.

Maurice Taylor