This is a general discussion forum for the following learning topic:

Developing an Efficient Financial Aid Office --> Timeliness, Accuracy & Service

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.

Examples of substantial changes to approved programs currently offered by an institution require notification and approval of State Agencies, Accrediting Agencies and the Department of Education. An academic program in the same field but different level such as an associate degree in business administration and already approved a bachelor degree in business administration by the three agencies would be an example?

How have you made FA comprehension easy for the students and parents to understand?

What is the best national training site? 

Where have you found the best in person Title IV funding training?

Where can the school get financial aid posters?

What would be the best resource for Financial Aid Training?

The Financial Aid process can be a harrowing experience for students.  For many, this is the largest purchase they have made in life thus far.  The process can be confusing and frustrating; especially when their life situation requires that they obtain records from other individuals.  A large dose of patience and encouragement will go a long way in their Financial Aid experience.

What should a Financial Aid officer do to meet the need of the Instiution while still ensuring federal compliance?

I am a new director for financial aid so I have a large learning curve. I was an admissions representative and I have attended college using Title IV benefits so I am at least a little familiar with the process and requirements. 

What is the greatest obstacle you have had to overcome and how did you overcome it?