Effective Borrower Communication | Origin: FA120
This is a general discussion forum for the following learning topic:
Default Prevention: A State of Mind --> Effective Borrower Communication
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
Getting 6 references will help with contacting the student after graduation.
Maintain an updated reference list for student. Do not prompt the student to provide any specific people.
Keeping updated and maintaining contact information with a student is an integral part of the process.
Building relationships with students is integral part of enrollment.
Building relationships with the students and their references can give the students a sense of accomplishment. When the students feel prideful of their accomplishments, they are less likely to be a skip later on after graduation.
Building relationships with students can lead to success for the student in a variety of ways. Obtaining personal information is critical and it's recommended to obtain six references for students.
Positive re-enforcement is key!
Building and maintaining positive, personalized relationships with students is essential in financial aid. Effective communication, updating contact information, and providing clear, accessible information fosters trust and engagement. Encouraging students with positive interactions, while keeping their information current, supports retention and financial responsibility, creating a more supportive and connected student experience.
Building great relationships is always the key in not having students disappear in the future. It makes so much sense to collect he references at the beginning and six references sound like a lot, but it can be done. I like the idea of sending students home with the reference request list and then can bring it back. The idea of sending good credit letters would make student feel proud and will encourage them to pay in time so they take care of their credit now and in the future.
Confirming information through mailing grades and reaching out to references provided during enrollment is a way to ensure the student doesn't disappear if they drop out of school. It also makes contacting them easier if they change phone numbers or addresses without informing the school.
Knowledge is Power. We are all one unit. If we can build a relationship with the student, and empower them to own the information, we can build trust. Trust builds better marketing for future refererrals and retention.
Knowledge is Power. We are all one unit. If we can build a relationship with the student, and empower them to own the information, we can build trust. Trust builds better marketing for future refererrals and retention.
Professional relationships is a good tool when becoming familiar with students, it is important to be a counselor when needed.
Updating students information as often as possible is important for skip tracing if needed.
Obtaining frequent contact information updates is very important, especially given the transient nature of our students, and the tendency to frequently change cell phone numbers and email addresses. This is a constant struggle at our institution.
Sending out "Graduation Announcements" and Develop regular email communication this is great way to keep regular communication in addition to gathering references.
Information is power when used constructively. By remembering personal details of the student's life, you build confirdence and trust with the student.
Is very important maintain a good realtionship with the student and positive mind all the times. Is important know all aspect of Financial Aid for a good customer services.
Posiitive, personable relationship with a student is very important! Making sure to tell them exactly what is going on and make the information not daunting for the student to hear either.
I have learned that maintaining contact information and a positive relationship with students will only help reinforce them to stay positive and want to continue their education and pay their student debts. Maintaining that positive relationship will build trust and encouragement.
