Express, convey, empower, sympathy and empathy
Comment on Ricardo Martin's post: What point are you trying to convey here Ricardo? I would like to get a better understanding from you as to why and how effective communication is important for you?
Effective communication is the cornerstone of success for us here in Higher Ed. Without it, we lose the buy-in of our prospective students, parents, shareholders, employees and corporate partners. We must collectively learn to master the art of effective communication and better identify distress signals by activating our continuous training to the point of mastery. This is something that I rely on heavily in my professional life as well as my personal life.
Body Language communicates so much in our interactions.
This module taught me how to listen effectively, respond appropriately, read body language, ask questions to clarify, and seek common ground.
I have learned when to use the way of communication and how to use it to get the best out of it.
I've learned how to avoid multitasking and listen attentively when onne's speaking. I also leanred how to have empathy and sympathy.
I have learned the importance of proper body language.
I learn that you can always rise above your reaction
So, what I have learned about this topic is being able to 1. listen effectively 2. Respond approaitley 3. Ready Body Language 4. Ask questions 5. Seek common ground.
The main concept that I took away from this course was having the ability to listen and make sure that I hear everything the student is saying. I need to effectively listen because I need to know what program the student is thinking about enrolling.
There are 2 clue words: reflect and rephrase.
Be aware of your own body language when communicating with others. This is crucial since most of the way we communicate is through body language.
I have learned the importance of my tone over the phone and how it can convey information in a way that may not be taken how I would like to present it and that tone is just as important as body language when you can't see the person face to face.
Empathy v. Sympathy is something that comes easier to some than others and is always something to be practiced. Empathy leads to more understanding, connection, and rapport with people. It empowers others in a conversation. Gaining perspective and understanding people's differences shows and open mind and leads to better relationships.
I have to work on my body language. I do things unknowingly, sending mixed or the wrong messages to my audience.
Throughout this course I learned the importance of trying to understand my students' sentiments even if i do not agree. I was able to get a better grasp of thinking of the student first.
I learned that there are goals I can set for myself that will help me achieve improved communication skills by reflecting and rephrasing and getting in tune with others.
I like the statement, clarify the feelings behind the word and repeat, reflect. I think it’s a good practice as many of us are listening to respond more often than listening to understand and reflect. All of these are great communication practices that can produce healthier relationships.
Body language can say more than what your verbal words will.
