Jessica Eiras

It is important to keep the lines of communication open between customer and school. 

Customer service is a skill that you can build through time. 

Our Students are our Customers. Customer Focus is essential in our business 

Really Interesting how Customer service drives an organization 

Avoid getting to get fined at all cost

The best practices in maintaining different accounts 

How to return Title IV funds after exit of student 

With dealing with Finanicial Aid everything needs to be done within the timeline 

interesting concept of communication 

Repeat, rephrase and reflect