I feel my IMMEDIATE recall of institutional knowledge is a 9 out of 10. I keep my resource book handy when I am uncertain about a policy or procedure. I expect my immediate knowledge to always be at a 9 out of 10 because our institution is a living, breathing organization -- growing, maturing and refining our programs, policies and procedures over time. So I expect that there will always be some piece of information that I just wont be able to put my finger on at a moment's notice. I'm comfortable with that but only because I intend to… >>>

Part A: In my resource book, I have included the florida statues and the florida administrative code as it relates to the CIE, Agents, and Post Secondary Institutions at the suggestion of this course. I have also included the following information relevant to our institution: 1. staff, faculty, and administrative staff contact info and schedules 2. upcoming start and graduation dates of our programs 3. contact information for the massage licensing board 4. florida statues as they relate to the massage therapy licensure and practice 5. institution tuition and financial aid information 6. state regulation guide for massage therapy licensure… >>>