Why is it important to know exactly where your organization is marketing?

what will be the most reliable method to insure a prospect students ability to complete the course of study.

About a year 1/2 ago when I started in Admissions I was very worry in how to remember what specific document that prospect student that came a week ago was missing in order to enroll, so I created an Enrollment Check List listing all required documents and mark those that were missing, also a notes space that allowed me to remember the person in case that I did not remember. This document was review modify and approve and added to the APP. Later on I learn that the institution database had enough tabs were I can input all information commonly related to the check list that I created. By this means that to learn all tools provided by your institution data base is essential to perform proficient job and in your department.

Speak with enthusiasm. Make sure you are smiling while speaking with a student because it comes through on the other end.

Don't ask if they are still interested in going to school.

How do you determine what type of student would most likely be interested in your instituion?

What do some of your organizational charts look like? Are all schools broken into departments based on the services they provide to students? Does anyone have a specific Marketing or Human Resource department?

I know that every admissions coordinator must know the refund policy, as well as every enrollment agreement and course catalogue needs to include the policy as well. Is it sufficient to state that the school does have a refund policy included in the enroll agreement, or should we actually explain every piece of the refund policy during the time of signing the agreement?

When working in admissions, one will encounter a wide, diverse range of potential students in terms of age, work experience, ethnicity, socio-economic status, etc. I was wondering some of the best approaches to work with a potential student who is still in high school. I find these students tend to be very nervous and shy and don't have a confident vision of what they want out of an education. How do you connect with these students, learn their true ambitions, and minimize the tension and pressure within interviews so they can have an honest conversation about their needs?

What are to best key points to hit when enrolling a new student? How to keep from sounding robotic but at the same time sound informative?

Does anyone have a good idea of how to divide the resouce notebook for easy access to information? I know this may vary by institution but I wonder how the information can be sorted or divided in order to find it quickly.

Is anyone using outside source's for financial assistance? Such as finance companies.

It is very important to know what your other departments are offering not only to help your student's but to keep open line's of communication with each other.

How did schools operate before the regulators came around, and did the regulators actually add any value to the quality of the education recieved. I doubt it given the current intellectual state of the nation.

All the regulations in the world will not educate 1 student.

If a school decides to build its own admissions training program, how does it approach getting this approved to comply with CIH mandates?

Agents are not salespeople. Rather we are there to offer accurate information to represent our school in the best and most truthful manner. Honesty is key.

While admissions representatives should be in the know of what is going on with the organization, you walk a fine line with knowing too much. It is best to kept financial aid information to a minimum in order to avoid situations that could be misconstrued.

What are some ways to make training different and fun? We do continuous training but what can we do to keep it interesting and fun?

Building up a conversation with your Potential Student is very important, it may raise up with questions like; How did you heard from us?, Are you from town? What is intresting for you about this field? since when you were planning to learn about this career and waht it offers? and many others. Suggestion: answer the same questions, this will create a dialog that will link you to opinions that helps with interaction and individual understanding, this will help you to turn a lead into a prospective student with the right fit.