Whether we are working with local or international students, we must always be transparent and clear with the information we provide. You are the first point of contact they’ve had with your institution, which makes you their representative. Make sure to provide accurate, up-to-date information and manage the expectations of students who are placing their trust in you.

By following these practices, you will not only help create satisfied students who value your institution’s service, but you will also build a professional reputation that the industry will recognize. I believe that having these guidelines included in training is very helpful,… >>>

This training exceeded my expectations. I feel equipped after completing training.

I tend not to test well (nerves and self doubt) but these test really allow me to reinforce the knowledge and correct myself to do over where I can

It is really important to have transparency with prospective students.

The training was insightful. It has help me to be a better leader for my company and my team not I feel I can better service the student, prospective students and my peers

If you work in admissions at a school in Florida, there are some important rules and good habits to follow.

Here’s a quick guide to help you stay on track and do your job well.

To do your job right and stay in compliance I would do these basic things. 

Know the Rules – Understand what the Florida Commission expects.
Understand the Catalog – Know what’s in it and where to find things.
Follow Admissions Requirements – No shortcuts. Every requirement matters.
Be Honest About Jobs & Licensing – Tell students what they really need to know.
Don’t Make Promises… >>>

Challenges would be having students that don't have an accredited diploma

The Training was very effective as I have been doing admissions for 25 years

It is imperative, and incumbent, on the agent to speak cleary, with compassion and clarity to the rules and regulations provided. Most encouraging for me, was the shared agreement to ongoing learning from peers

Dear reader,

I learned about policies that are enforced to protect and support students and institutions. I plan to apply what I have learned and maintain a notebook of resources I can rely on for accurate information. Thankfully, I found much of the information intuitive as being honest and doing the right thing seem to be the foundation of the transparency sought by accreditors and students. Something I found challenging was not only the amount of information, but the reading level in which the laws are written and also the nature of policy updates helps put things in perspective. There… >>>

Having a clear communication about course objectives, assignments, and assessment criteria is crucial for student success. I always make sure to clearly explain the syllabus, deadlines, grading rubrics, and expectations from the beginning of the course. I also encourage students to ask questions and seek clarification when needed. Open communication reduces anxiety and helps students stay on track. 

One of my goals is to provide personalized support to each student. To do this, I plan to schedule regular one-on-one check-ins with students who may need extra help, whether academically or with navigating the course materials. By incorporating interactive learning activities… >>>

Everyone learn in a different way , catalog and curriculum are papers for policies and rules ,and good people and good instructors make the difference in the classroom

Radio and Tv are very expensive marketing tool for small schools 

The policies and regulations are to be followed. 

A good markeking campaing is a well informe campaing with students sucessful story is always a good campaing 

Success in admissions is about genuine connection - understanding student aspirations, institutional value, and creating transformative educational pathways. Best practices demand continuous learning, ethical representation, and a commitment to empowering students through transparent, accurate information and every challenge is an opportunity to refine our approach, innovate our strategies, and demonstrate the true impact of personalized educational guidance.

Nothing is more important than leadership which is the key to adhere what we have learned and ready to implement and share it with others when it comes to responsibility of an Agent or School admission representative. 

Our work in the institution is important since we are the first person who provides them with support, answers their doubts and gives them information. If we do not have knowledge about the norms and rules, we cannot transparently guide future students.

Here's what I’ve learned and my approach moving forward:

Maintain a Resource Notebook: This is a practical way to organize and regularly update key regulatory materials, institutional policies, and best practices.

Continuous Training: Admissions staff should engage in ongoing training to stay updated on Florida Commission for Independent Education (CIE) requirements and institutional policies.

Detailed Knowledge: Ensuring admissions representatives have a thorough understanding of the institution's programs, services, and marketing practices is crucial for accurate communication with prospective students.

Moving forward, I plan to establish a system for regular compliance checks and provide collaborative opportunities for staff to share insights… >>>

Never guarantee anything, staying within the boundaries of the rules and regulations of the institutions protects us and the institution. No matter how much you want to help someone stay within the rules and regulations.