I learned the importance of compliance and learned that students are not required to be on the DNC list for the state if they are not on the National DNC list.
This section emphasizes the crucial need for staff training to ensure thorough understanding and proper application of the rules. Even statements/actions from school officials that appear harmless and benign can be non-compliant and pose significant liability risks for the school.
This has made me think about the importance of deliberate and thoughtful replies to students before actually responding.
I found this information to be interesting - I know a lot of rules and regulations are required for any government-related money, and I'm glad we have an office that keeps up with these things. As a faculty member it's way over my head. However, for my part, I would not exaggerate or be dishonest in any way with a student or prospective student. If I am involved in interviewing a student and/or checking on their qualifications, I always intend to be very honest about whether the prospect understands the work that is required and has the knowledge and ability to complete the program. Sometimes it just isn't the right time in a person's life to attend school, no matter how much they want to. Although each one ought to have the chance to further their education, it is not doing them a favor to encourage them if it is clear there are significant barriers they need to overcome before they begin a program. The barrier might be poor academic preparation, financial constraints, family and/or job demands or any number of other things. This all should be brought up before a student enrolls and/or accepts financial aid.
I am happy to see so many legal aspects, I have had concerns that students are "rushed" into something they are ready to start. I am glad to see the unethical considerations that this program is pointing out.
I enjoyed learning about the regulatory obligations in this section.
There are many rules and regulations that need to be followed when it comes to compliance so making sure you are up to date on all of the rules and regulations is something important that needs to be implemented. It is also important to be honest with students and not mislead them in anyway. In doing so making sure students are getting the right and most up to date and accurate information is key. If you don't know an answer, then you need to make sure you let the student know you will get back to them with that information so you can ensure what you are telling them is right and not misleading in any way.
This was a very informative segment. It is important to understand what qualifications an institution must obtain in order to receive Title IV funds. This segment was helpful to understand operating in multiple states and DNC registry regulations.
Like any other Law and Regulation, the National Do Not Call Registry was organized for a reason. It's important that all businesses for-profit or non-profit, follow these regulations. As a frontline employee making 100-150 calls per day, it is important that I learn and follow these regulations to protect my company and because it is the RIGHT THING to do for the prospective students. Awesome course!!
I didn't realize there was a law about SPAM email. The CAN-SPAM Act, a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to stop unwanted emails, and spells out tough penalties for violations. Despite its name, the CAN-SPAM Act doesn't apply just to bulk email. It covers all "commercial messages,"
This module is very informative and helpful on the correct approaches and responses to prospective students and it also explained alot of unknown information in regards to consumer awareness and the DNC registry.
Regulations and transparency must be congruent with company policy.
I learned the importance of the Do's and Don'ts. Interesting information on the DNC list.
It's important to stay current with state and federal policies and procedure that are put in place to make sure students are well informed and not mislead. Misleading information can be detrimental to the student and family as well as the organization. The more you know....
There are so many laws when it comes to education that must be followed or it can ruin the whole organization.
This section was very informative. This will allow an individual and organization to stay in compliance through Federal and State regulations. These regulations allow institutions to keep receiving TVI.
There was a lot of important information in this segment. One of the things that I learned is that automatic dialers cannot be used on cell phone numbers, even if those numbers are not on the DNC list.
Always represent the school professionally. Tell things as they are and this help avoid conflict down the road
Appropriately titled section "Doing the Right Thing". Compliance is an area of interest that requires continued follow up, study and keeping abreast. We all should know and be aware of not just compliance standards and practices but penalties also. This the dot the 'I' cross the 'T' section.
Comment on Donalva Martin's post: Comment on brett mitnick's post: Having correct information to share with students will protect the institution from legal actions.