I was aware of and have used the "Do Not Call" registry as a consumer. Now I am aware of my responsibilities as an employee. The The CAN SPAM ACT was very good information to have. It is good to know from both perspectives how regulated electronic communications are. I thought there was no regulation, since I get thousands of spam emails daily.
I will work to ensure that I maintain integrity when sharing information with students and potential students. This information was excellent. I was not aware of the penalties for deception. I don't practice deception in any situation; however, being informed about government regulations is always better.
be honest and upfront with outcome expectations.
It is very important that you give accurate information to students so they can make informed decisions about furthering their education. You are a reflection of your university, and they depend on you to do the right thing and students really depend on you.
I have learned a lot of things that I will carry over into my admissions position. Most of what I will take away is That following compliance guidelines is not only important for the university but also for each employee as 1 infrastructure can jeopardize a schools good standing, accreditation, financial aid and programs and more. Each violation can cost a school around $42,500 and cause loss of title IV or financial aid for that school which can affect enrollments and students experience and image of that school. It is important to be honest and to talk to prospective students about cost and time it will take to be successful in competing the program or degree. It goes beyond that as well, if a student is on the National Do Not CALL LIST, even if they are not on a state list you need to follow and abide by that DO NOT CALL rule.
As I move forward with this position, I plan to be honest with students and coworkers, and make sure that I set realistic expectations for my students and that all of the information I share is both true and honest and never intentionally mislead or mis represent any information. I will always uphold the high standards of the college and ensure that I am helping students make an informed decision about furthering their education. I will enroll only students who I truly believe will benefit from our program. I will ensure that I will communicate email and Application correctly and giving OPT out instructions in addition to my steps to complete instructions. Never Calling a student on a DNC list.
Make sure you are providing correct information including resources that verify the details. Do all you can to make sure the student is getting right information and resources to make the best decision and career choice. This will help the student and the college being represented.
It was a very informative session. I can understand why certain policies are set in place by educational institutions: To protect the rights of potential students/consumers, as well as the schools themselves, to ensure that there are no violations of local, state and federal regulations, and it is to also provide transparency to the students/consumers.
It was valuable to hear all of the regulation updates that have happened while I was not in education. This reminded me of things I used to know and have not used in a while, updated me on new changes and even enlightened me on parts of prior regulations that I did not have fully clear.
This section aligns very similar with what we do in health care. If you don't know the answer, then don't make something up. There are guidelines in doing this and consequences to such actions.
During this segment, I learned how vital it is to abide by DNC regulations and and how to speak to a potential student when providing them information about the school without embellishing.
Navigating the legal aspects of working in post-secondary education is crucial. Ensuring adherence to all rules and compliance standards is essential for the well-being of our students and the operation of our school. Regardless of your familiarity with the information in your role, never provide misleading information to anyone. If you are uncertain, seek clarification to ensure accurate information is given.
Doing the right thing is a must for the students and the school. We need to make sure students can make informed choices and the school is enrolling students they believe they can help. You can't be the right school for everyone.
My understanding is that it is extremely important to follow all rules and regulations, never assume anything, if you don't know or aren't sure ask questions. Being compliant is best for the institution, employees, prospective students and students.
I learned the importance of compliance and learned that students are not required to be on the DNC list for the state if they are not on the National DNC list.
This section emphasizes the crucial need for staff training to ensure thorough understanding and proper application of the rules. Even statements/actions from school officials that appear harmless and benign can be non-compliant and pose significant liability risks for the school.
This has made me think about the importance of deliberate and thoughtful replies to students before actually responding.
I found this information to be interesting - I know a lot of rules and regulations are required for any government-related money, and I'm glad we have an office that keeps up with these things. As a faculty member it's way over my head. However, for my part, I would not exaggerate or be dishonest in any way with a student or prospective student. If I am involved in interviewing a student and/or checking on their qualifications, I always intend to be very honest about whether the prospect understands the work that is required and has the knowledge and ability to complete the program. Sometimes it just isn't the right time in a person's life to attend school, no matter how much they want to. Although each one ought to have the chance to further their education, it is not doing them a favor to encourage them if it is clear there are significant barriers they need to overcome before they begin a program. The barrier might be poor academic preparation, financial constraints, family and/or job demands or any number of other things. This all should be brought up before a student enrolls and/or accepts financial aid.
I am happy to see so many legal aspects, I have had concerns that students are "rushed" into something they are ready to start. I am glad to see the unethical considerations that this program is pointing out.
I enjoyed learning about the regulatory obligations in this section.
There are many rules and regulations that need to be followed when it comes to compliance so making sure you are up to date on all of the rules and regulations is something important that needs to be implemented. It is also important to be honest with students and not mislead them in anyway. In doing so making sure students are getting the right and most up to date and accurate information is key. If you don't know an answer, then you need to make sure you let the student know you will get back to them with that information so you can ensure what you are telling them is right and not misleading in any way.
