I learned the importance of Attitude and People Skills, not just product knowledge. Sometimes we get too excited about what we're discussing and want to just dump information on students, but this process needs to be more collaborative.
On this Course I have learned the importance of taking the correct steps to connect and bond with the student. I learned that following Ethical Enrollment Process is key to success.
I plan to simply listen to what the student are saying and then asked about motivations. Once I have identified what motivates the student, I can then communicate a plan that works best for the student overall. Building a rapport with the student and stating my intentions will strengthen the relationship.
I learned the importance of the process and bonding with the applicant
Sales skills and people skills involve establishing trust, providing empathy and the ability to honestly explain product knowledge. Integrity and honest communication build trust whereby the student will come to understand that you are an ethical person.
It is important to be thoroughly prepared to provide information to a potential customer. Create a bond and display confidence in the product.
The information conveyed emphasizes the importance of building personal experiences, rapport, and trust with students when discussing goals and motivation.
I have learned of meeting a student eye-to-eye on their goals so that they have an experience that would motivate them to be more invested in their learning experience and in turn, this is good for the organization.
I learned that this is a mutual relationship. It is not about the student filling out paperwork, but openly discussing mutual interests and goals. Developing a relationship with people is first and foremost. I plan to follow up more regularly with my leads to ask them how they are doing in their endeavors, goals, and plans.
I learned that 100 qualified leads does not equal 100 enrollments. Unfortunately, not all senior executives understand this funnel and expect more enrollments based on the number of inquiries we receive. by educating them, we can better forecast more accurate enrollments, which will help in the budgeting process.
