Betty Rawls

Betty Rawls

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Activity

The tools addressed in this module are essential for maximizing engagement with prospective students for the purpose of gathering information to explore the interest, needs, and potential challenges of the student, in order to provide solutions and resources.  Asking the right questions and actively listening will help to gain a thorough scope of each students environment and situations that may have an impact of the successful completion of the program.   I am definitely going to restructure questions to avoid using the word "why"... I see the psychology behind this technique, and will begin to reframe common questions.

It is essential to establish a specific framework to ensure that the enrollment process is conducted in the highest level of efficiency and consistency.  The enrollment process is such a critical part, not only for the school, but for prospective students to explore career goals and to determine if the student and school are a good fit. Developing relationship and raport is also very critical in the enrollment process. 

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