Compliance Performance Group

Public

Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.

Cindy Bryant

Separation of Duties Structure

Outline an organizational structure that supports the requirements ensuring appropriate separation of duties.

Cindy Bryant

Non-monetary Motivational Strategies

What can managers do to motivate employees given the additional federal restrictions with elimination of the "safe harbors"?

Cindy Bryant

Providing Disclosures

Name three items you recall regarding specific disclosures made by your institution.

Cindy Bryant

Catalog Information

Which topics from your school catalog do you most frequently reference in your daily job?

Cindy Bryant

Eliciting Student Referrals

What methods of seeking student referrals from other students are appropriate, given the new restrictions?

Cindy Bryant

Competitive Advantages

If a student asks you how your institution compares to another competitive institution, what is a good way to respond to the question?

Cindy Bryant

Handling Do-Not-Call Restrictions

How does your institution track which students they are allowed (or not allowed) to call based on the Do-Not-Call regulations?

Cindy Bryant

Managing Consumer Disclosures

What procedures does your institution have in place to ensure that students and prospective students receive the currently required disclosures?

miguel rosado

Compliance

All of the compliance rules and regulations were very helpful, I did learn alot with this training course and will apply it to my position

Lissette Wolfzorn

Read Before You Sign

I see many students just sign documents without taking the time to thoroughly read what they are signing. During that moment, I remind them the importance to read documents first before giving their actual signature. Providing examples are helpful, such as, someone could have been selling you a car, poor product, etc, and you would not have even known.

Sherina Smith

Student disclosures

Student disclosures should always be shared with potential students.

Sherina Smith

Ferpa

We must ensure to follow the guidelines of Ferpa.

Sherina Smith

Do not call

The do not call list is appropriate.

Sherina Smith

Ethics

It's good to see that individual ethics are monitored.

Dr Robert J Mullaney

Managing Call Lists

What is the exact process for managing call lists? What I am looking for is some detail regarding the productivity of admissions representatives when they are making phone calls to prospective students. Other than clearly noting that a student wishes not to be called again or has verbally expressed disintreset what are the processes to ensure: - Calls are not being made past XX amount of times to a number that is never answered (just to log an attempt) - Call are not being made to numbers where a voice mail is required or commonly the result (past X many… >>>

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