Students' Expectations | Origin: RT102
This is a general discussion forum for the following learning topic:
Orientation and First Week Activities to Increase Retention --> Students' Expectations
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
Students want to feel they have made a good investment by seeing the professionalism of instructors, the availability of staff and administration and the quality of their peers.
College has become a business and if you do not offer the best services then you lose customers (students). It is unfortunate that post-secondary education had become to be this way.
I have learned that being transparent and showing that we are always here to help will help with student retention.
I have learned that here is true power and connection through Orientation services. This sets the standard and pace for the rest of the program.
The faculty has a crucial role in the retention of students.
Comment on Traci Fulton's post: You are right. It is a good idea to select a few senior students to speak during the orientation of the new students.
proper orientation of aspiring students is critical in improving retention.
We need to integrate students in the new student's orientations, especially for graduate students.
We learned that orientation and first-week activities play a crucial role in shaping student's expectations and fostering a sense of connection to the institution. Students expect clear communication, support, and a welcoming environment that helps them transition into their academic lives.
To apply this, we would ensure that orientation programs are interactive and tailored to address the student's concerns.
Students are interested in the return on their investment.
I've learned that making sure all staff are on the same page, ready to help our students be successful is very important to the retention of our programs.
This is very informative and should be helpful in preventative of withdraws as well as why it is important to maintain a consistant checks and balances of programs
Students are our customers, and they ought to be taught by knowledgeable instructors. In order to retain students, we have to try different teaching methods.
It is very important to stablish a professional relationship with your students and a professional trust, students will come to you as an instructor for advise.
Learned about the retention value equation: Retention= Perceived Value /Cost (time or financial)
As someone new to this industry, it helped me gain better understanding of what students expect, and how we can help them achieve their goals.
We have to remember to be "customer obsessed". The students should take priority and be made to feel like one, not just in words but with our actions.
Building a program to ensure a smooth "hand off" from Admissions to Faculty is a critical component of student retention. We must remember that every student that enrolled, did so because they are not happy with current position in life.
I like the definition of retention being equal to "Perceived" Value/ Cost.
Retention = Perceived Value/Cost. Perception is a big component of value.
