What is the level of participation in the end of course survey? Does it drop as students progress through the program?
Does every instructor use the same survey? Are results used to compare performance? How do you assure that students participate?
Every student is required to fill out the EOC survey, however as they transistion through the courses, the participation is the same, but the quality of the comments goes down.
All of our scantron surveys are uniform. They are not used to evaulate an instructors performance, they are really to gauge the students satisfaction. Participation is mandatory at four hours into the final day of the course just prior to the final exam.
The loss of quality of the comments seems to be a common problem. Does anyone have any ideas to retain the value of the entries?
When surveys are used to measure student satisfaction, who is responsible for monitoring the results, determining if corrective action necessary and implementing any changes?
Many times the students expectations pretty much match the syllabus. The reason I ask is to find out what each student expects to learn. On occasion a student will have expectations to learn things that are not covered in the course. If that is the case, I let them know it is not part of the course but if time allows I will touch on those topics. If a student expects too much from a class, they will feel short changed. A student can come to expect to learn more by hearing what others feel is important. I do not change the course content by reduction in lessons or content, but sometimes may add to the end of a course (ungraded) to help to meet some expectations.
Another reason is that times change, and so must our lessons. A students input can be just a valuable as an industry partners input when it comes to expectations of needed lessons.
The end of course survey is taken by all. ocassionally a student will turn in a blank one. I have a very good introduction for the survey that takes approximately 5 minutes to deliver prior to handing out the survey. the intro to the survey reminds them of its importance and value as a tool to help to improve the classroom, facilities, course and instructor.
some instructors simply hand it out with no introduction.
The delivery of the survey is critical to getting good feedback.
The surveys are picked up by the EM and taken to the admin asst for collation and data input. The results are published to the Ed. Dir. for disemination to the EM's for follow up with any instructor or student that needs to be seen. The instructors get a personal copy as well for their own use.
What a way to get some great intelligence and head off student frustration!
As you allude to, it's not unusual for students to expect the latest version of software and techniques before they've mastered the basics. This information allows you to manage expectations much better.
A proper introduction is critical to student participation. Those who simply hand it out won't get as good a response. Of course, follow up action based on the results is imperative to keep continued response from students.
My school uses end of course evatuations. These are directed to the course material delivery methods, content and instructor skills. Student services and finacal aid have a twice a year evaluation to determine satisfaction with that area of the school. We also have a student council that meets once per week. They have input on activities and what type of food concessions are invited onto campus for the students
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Who represents the institution at the student council meetings? What authority does this group have?
Each instructor must complete 20 hours updated training each year.We give an evulation sheet to each student at the end of each course to help give us feed back as how well the student felt about the class. We start new classes every three weeks.
What types of training do you do? Who chooses the topics? Is this in-house or can you use external sources for the training?
Begining in the first course, there is a clear expectation of what will be learned, then after each course the students are asked to fill out a satisfaction servey. any student that will put his ID will be contacted for a personal folow up.
Problem with student serveys are some instructor fell they need to be best friends with the student to get good serveys. Instructors who fill this way do not allways have the best class control. We (instructor) must maintain a good learning envirolment, do out jobs and stop thinking about the serveys as to what type instructor we are. We need to use these to help us make our classes the very besr they can be.
We interview the industry leaders and have the industry leaders sit on the board. This keeps the school in touch with what industry wants and inturns lends to the student needs. We keep updateing the class material to insure the latest information is getting to the students. The students inturn let us know through feedback by way of surveys if we are hitting the mark.
A carefully crafted survey should take the popularity aspect out play and focus on outcomes.
Oliver, are you referring to a local industry advisory board or a Board of Directors for the institution?
