The module reinforces the importance of ethical conduct for the benefit of the students, us, and the organization we represent.
I will make sure to get updated information regularly to make sure our policies and procedures are in accordance with the CIE and the state of Florida rules and regulations.
It is very important to know the facts about your school and the rules and regulations of your state that apply to your school.
It's important to make sure that you're not misrepresenting your institution.
I’ve learned that the way you communicate to prospective students is important in the enrollment process
Providing fact-based information is paramount. Do not embelish information with opinions or hype.
Students must NOT lie or mislead students and Encourage other employees to perform any actions that constitute misconduct. We will implement this by outlining Procedures and policies that outline guidelines for staff expectations.
I learned that transparency and honesty is the best policy. Students need to make the best decision based on facts.
Giving a better understanding as to the expectations for the students, by keeping the rules and regulation and expectation clear.
The best to satisfy the expectations of prospective students is to know everything about each training program offered at the institution, the requirements to successfully complete all courses, and requirements to seek employment in that field. We can get that knowledge, it is suggested sitting in on classes, talking with career services staff, reading about each occupation, and visiting the workplaces.
I have learned that it is recommended to keep a paper or electronic notebook to gather information that will be used for future reference. Among the documents to have in the notebook are those from your state licensing agency, other approving agencies that may regulate your institution, and your institution's policies and procedures. A resource notebook is an easy way to keep and access information. The notebook might be a physical hard-copy notebook or data kept online.
It is important to continue our training in professional development.
Proper training that is comprehensive and ongoing for all staff engaged in the admissions process either directly or indirectly is extremely important to ensure compliance.
When going through the admissions process, it is important that I remain truthful, and ensure that the student has a full understanding of the enrollment process/program and what it would entail.
It is important to only provide students with facts about the school and its program and not lie or give unrealistic information. Therefore, we must have constant training that helps them understand the best response options for different scenarios.
Admissions representatives must apply the regulations and standards, in order to guide prospects to make the best decision and answer their questions.
Ongoing training is beneficial as it will provide the representative to have more information regarding their institution which ultimately benefits both the rep and prospective students.
Creating a culture of honesty and transparency helps ease the process of ensuring rules and regulations are followed and applied in all operations.
It's important to have an understanding of the terms and process of an institution. This training will help us better understand the prospect and be able to provide a good service to them.
You must be very knowledgeble about your programs and communicate honestly.
It's important to give potential student accurate and current information.
