Exiting with Grace | Origin: CM151
This is a general discussion forum for the following learning topic:
Onsite Visits – Be Ready Anytime --> Exiting with Grace
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
The point of contact and the back-up point of conduct, along with the campus president/director at a minimum, should be in the exit meeting. This is especially true if there are going to be a number of findings, citations or areas of concern, or if the information that is to be delivered is expected to be negative or confidential in nature.
The mini exit meetings are important as give the institution to make corrective actions or provides other documnets the next day to clear up some non-compliance issues or lack of documentation. Ask questions and ask for more clarifications is a great strategy to make sure all on the same page and have a clear understanding of the final exit report.
Be ready for the exit interview. Don't be argumentative about any of their findings, and ask for clarification if needed.
Be prepared, regarding findings. Don’t argue and watch your tone of voice if final results are in disagreement. Discuss possible response or corrective action plans.
Durante el exit meeting el point of contact puede (y es recomendado) tomar notas para preparar las respuestas y planes correspondiente.
I've learned that you should not argue with the on-site visitors during the exit interviews. Gracefully thank them for their review and wait for their final report.
I learned the correct way to reply to finding during a visit, which is " Thank you, we will look into your findings and look forward to seeing the full report."
Make sure all documentation is correct. If you have an issue or missing information remain calm, ask for a better way to fix the issue.
Conducting an exit is a critical component of the on-site visit, be sure to remain professional and let the evaluator know you look forward to the final report.
This unit continues the theme of interacting professionally with the visitor. Do not argue and listen carefully during the exit interviews. If there is a disagreement you will have an avenue for appeal.
The leaderships can ask politely any area of the exit that was not clearly understood. In a very respectful way.
It is encouraged to ask for clarification on any findings needing additional response
It is OK to ask for clarification when the on site visitor is stating their findings and any areas of concern.
Learn that you can appeal the final decision.
Learn the way to strength your facility.
Comment on Letian M. Oliveras Concepcion's post: Una actitud positiva hace la diferencia al momento de la entrevista de salidad.
Expect always that there will be something that the visitors would like to be clarified on. Just answer respectfully.
You can fill out an apeal if you dont agree with the final report.
on the exit interview onsite visitor usually explain deficiencies that were identified during the visit and the possible scope of required corrective actions.
