Natasha Nicolas

Make sure all documentation is correct. If you have an issue or missing information remain calm, ask for a better way to fix the issue.

Student files should be kept up to date. I check all files every other month to insure everything is up to date.

I learned that we have always be respectful to everyone that comes into our location. Treat everyone the same. I even teach this to my students. 

I learned to work as if I had a visit every day. I always keep everything in order and ready to provide the correct information when needed. 

Attend meetings, have a checklist, and ask questions when confused. Communicate with staff.

I learned about advertising. Giving the correct information to students. Making sure they are informed correctly. 

The importance of organization. When interviewing students, you must be organized and prepared to complete each application timely. 

Keeping students engaged is great for retention. we must do our best to keep them engaged.

Knowing the eight stages will help with your success!

I train all my staff on the importance of retention.