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I learned that there are always updates and changes to the admissions guidelines and policies. Keeping a notebook is a great way to record all information so that you are always up to date with changes

This module was  very important for me to learn about rules , terms and jobs definitions . 

Give you an advice about how we can keep the information organized and updated using a well divided and labeled resource notebook 

I have learned to keep an up-to-date binder with the terminology and regulations so it can be referenced when needed. Knowing the regulations as a customer service representative is valuable so that I am fully prepared to help others. 

Es importante conocer las descripciones y especificaciones de la terminología de los estatutos de nuestro ente regulador. 

Aprendi que los procesos son importantes, sobretodo el proceso de admisión dado que es el primer contacto de los estudiantes con la institución y ese primer contacto debe ser una buena experiencia para poder crear un vínculo.

Debbie McClendon

Hi,

Every year is so refreshing to reiterate the procedures in this training daily.  Every year this training makes me say ok I do that. Great information. 

 

 

Comment on Alexandre Drozdov's post: I agree with you Alexandre. Everyone should know what the policies and procedures are to maintin a healthy and professional culture in the work place. 

Learning the policies and procedures is very helpful. 

I have learned the correct and up-to-date terminology to be used in the admission process. This knowledge will enable me to communicate effectively and accurately with prospective students, ensuring a smooth and professional experience.

It has been so helpful knowing the policies and procedures and I am looking forward to learning more. 

I think this a great overview of each institutions rules/guidelines and terminology and something that should be revisited from time to time since things are always changing. 

I have learned so much from this course already. The main highlight for me is to set a notebook with all information needed to perform admissions tacks so easily!

This will come in handy for us to train our new admissions staff.  Great guidelines here!

I have learned about the importance of retaining important documentation like our organizational chart and enrollment agreements for each program. 

Hello, I have learned that a lot of different aspects go into being an effective administrator. You should strive to become not only knowledgeable about your institution but an expert. Knowing key terms is also essential in providing prospective students accurate information and making sure they are a right fit for your institution. 

It helps to stay up to date with , rules, policies, and the catalog of my institution. It will help me to better serve and decipher is a prospective student fits our mission with the prospective students goals.

This module was a quick way to reference the Florida Statutes. Reading through this information has given me more insight to the policies put in place. It is important that enrollment agreements are fully disclosed to the consumer so that they can make an informed decision.

It is necessary to satisfactorily complete the /Admissions Staff Training course before you can work as an Admissions representative.

By knowing all policies and regulations we can better advise applicants at the same time we fully comply with them.

I learned from this course the various terminology used in the administration business and different policies and procedures. I also found it helpful to take notes on loose leaf for future references.

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