I think if we expect our student to have a positive attitude then we have to have one as well. Any negativity from the instructor can influence the students attitude. Therefore setting the pace for their whole experience.

A happy customer is a good and returning customer. Sometimes if students have a good experience they may return to further their education or they may share their experience with someone else who may be thinking about coming to school.

We make attendance a very important part of college life. The paces and goals that these students set now will follow them to their jobs and we know that attendance is very important in the working world and this can't be stressed enough.

First impressions are lasting ones I have always heard. This is so true for anything. That first day of class sets the pace for the entire quarter and sometimes how the student may feel about their overall college experience. That one person that helped, that one teacher that made a difference, or that one fellow student that said hello!

When students start to feel left out or singled out they get unfocused and unhappy. Making a student feel a part of everything is important. We always try to encourage group participation in every class.

I like the ideas of having current students get involved with new students. They can be mentors and show them teh ropes. Also they can let students know what kind of obstacles they have overcame to get where they are now.

Students drop for many reasons. One of the most common is they just dont feel connected or are lost in the world of college life. Helping students overcome this should be our main priority in the early stages. Continuing to treat everyone fairly and encouraging them to do and try their best is all we can ask for.

We should do out best to make a positive impact on our students.

Do we really value our students presence in the classroom?

Are we really being a true mentor to our students/

What is the limit on what kind of visions we should share with our students?

Mentoring and social integration begins at Orientation. Our student government members assist with welcoming new students and are introduced during the orientation program. They also plan and implement various events that engage students in fun activities or offer opportunities to purchase "hot lunch". They are also involved at graduation where they assist in wherever needed.

As an instructor, I can usually guess the students who are dealing with stressful situations. The signs often come from repearted absences, voicing frustrations in class discussions, or simply their down and out demeanor in class. Once these students have been identified, I employ strategies to help them cope by discussing their progress with them, asking them about their personal life, and offering encouragment and tools for success. What is so frustrating, though, are the students who come to class everyday, actively participate, are on track to do well in the class, and then disappear. I seem to have one or two students a quarter who do very well, and then go completely off the radar and do not return. What are ways to identify academic stagnation and erosion in students who seem to be doing fine?

How can the office of career development assist students better?

It is like you stated everyone responsibility to help with keeping student in the seats. My question is how do I engage the student that is failing but is unwilling to disclose their needs or problems to you in order for you to help.

The Admissions process is very important because is when the applicant is guided to make the best career choice for their future.

Retention is ongoing and must be addressed daily

The better trained the instructor the sooner the intervention may start. This is critical.

This is my seventh CEE course. I feel that the way it is starting it will be the most relevant. (eg: Myth 2 and Myth 3). Upper management should take them to heart.

As professionals, we need to Provide customer service to customers and partners. Our challenge, that we need to meet daily, is we have multiple customers and partners. The student is our customer. The school is our partner. The support departments within the school are our partners. Like it or not, Accreditation agencies and the DOE are our partners right now. If we work for a private school, the stockholders are our partners as well. We have to meet the needs of partners and customers. However, sometimes the need, wants and demands of those different groups are in conflict with each other. (For example, a student wants an exception to policy…the school wants instructors to maintain policy)