I am usually good at receiving feedback, but in the most recent event, I did let my emotions get in the way and can see how that can make a big difference on what you hear.  I understand how these courses are good little reminders.

I need to remind myself that I am here to support the instructors.  I tend to want to help and solve the problem.  Thus the instructors do not feel supported even though that is my goal.

I believe is meeting with the clinical instructors face to face to provide information.  It would be best, to meet with them other than during their clinical day.  That would allow the opportunity to spend more time with them versus talking to them briefly and potentially rushing so that they can get back on the floor with the students.  Following up with them is also a good practice to see if they have further questions.

When giving feedback, making sure the instructor understands all information is to support them and inprove both their and the students learning experience.

It is important for me to remember to focus on the conversation at hand, slow down and not worry about what's coming next.

I realize that I need to go back to some of my powerpoints and simplify them.

I learned that it is important to get feedback from faculty when deciding to make departmental changes rather than to just present the change and then leaving.

Always good to learn something new, great communications skills are the key to success

Effective communications are the key to success in any type of environment. This enforce the qualities and values of respect, tolerance and empathy for another human being with the same situations and rights.

As feedback giver, I have learned how to make the receiver understand the process for better results.

I FINISHED!!! Great content and useful tools.

I learn that communication is a two way process and it must followed through the hierarchy of command either upward or down ward levels ensuring the validity of its methods used for transmission that everybody understand what the implications of each messages. It should be perceived professionally with facts rather than targetted personally on a different perspective. Go Back to self checks on how we response on them. Short and concise topic but amazing information to learn...

Although we strive to focus our emotions positively, it's a good reminder to keep our soft skills in check. I am an empathetic listener.

These are all practices that I try to use always, but it helped to remind me of the importance of listening with the right mindset, reinforces what I already do most of the time!

Content information of the presentation must be known 

So important :)

when you think you know it all you learn something new.

Student are the high priority in education.  The elements of honesty and trust are integrated in the core valuable and mission of Concorde Career College.  Compliance with the goal is very important "Do the right thing".  I will apply this belief in my practice and daily living.

Helped to identify the key factors in presentations and how to communicate with your audience

Training is ineffective unless the desired behavior, knowledge and skills are transferred to the workplace. Applying what you’ve learned from your training will help you maximize your performance results. 

I often explain to my students the value of learning while on the job.  As a dental hygienist, my experience has taught me that I can't do the job alone, but depend on my fellow coworkers to help achieve a satisfactory day! And in turn, I help them with their duties so that we show our patients/employees that we are a cohesive unit and can work through whatever is thrown at… >>>

One of the better ones I've taken, I really did learn a lot. That being said, there was an annoying error in the pre-tests. It seems to m,e there are 2 possible correct answers, based on the text, but one of them came back as negative (the one specifically listed in the answer!)

Q. Which should Ben do to effectively negotiate Howard's work arrangement at this point?

A1.  Ask several other managers to let Howard know how much he's valued at the company

A2.  Detach emotionally and focus on producing the best possible outcome???

A3.Separate personal issues from negotiating issues… >>>